Case Manager - Whanganui at Ministry of Social Development, Manawatu-WhanganuiAbout usThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations.Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.As a Case Manager, you will be the face of MSD, engaging directly with individuals and whanau to provide financial support, employment services, and housing assistance. You'll support people to achieve their goals by connecting them with the right services and creating tailored plans that work for them.What you'll be doing | He aha tau e mahi anaBuilding strong relationships and working collaboratively with others to enhance outcomes for whanau.Developing and maintaining relationships with your peers and partner agencies to give and receive support when needed.Engage with individuals, employers, and stakeholders to identify barriers and create plans for success.Providing empathetic and professional case management support, maintaining accurate records of client interactions.Managing client progress, adjusting support plans as needed to help them achieve their goals.Navigate various computer systems to manage client information and stay up to date with relevant policies and legislation.Minimum RequirementsThe ability to work independently and collaborate with team members to assess client needs and develop tailored support plans.Experience in a people-centred environment or previous job where you have built connections, resilience, and a passion for making a positive impact in the lives of others.You will be organised, with sound decision-making and problem-solving skills.You will bring a high level of personal integrity and initiative and be able to take ownership and responsibility to follow through and deliver for the people in our community.We are seeking motivated people who are passionate about helping people from diverse backgrounds, and who have an aspiration for others to flourish, whilst being immersed within the community.Your ability to adapt and adjust support plans based on client progress will be key in achieving meaningful outcomes.Be purposeful: You will show care and warmth, give support to others. Look after the dignity of people through the expression of manaaki.Be resilient: The ability to work in a fast-paced and demanding role. You will be highly dependable and have the grit and tenacity to show up and be in the mahi, bringing developed strategies with you to cope with pressure, in an ever-changing environment.Be open: You will have the ability to be fully present and listen intently without judgement to what is being said, empathise with whanau and their experiences, thoughts, and feelings.Please note - This role requires applicants to have a clean full New Zealand Driver Licence.Salary range: $68,660.00 - $83,003.00How to applyTo apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.All applications must be made online. If this is not possible or if you have any queries, please contact us at ****** MSD Employees– please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as an internal candidate.Joining usJoining MSD means being part of a whanau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Maori, Hapu, Iwi and communities to realise their own potential and aspirations.If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
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