Case Manager - Wellington - Perm and Fixed term at Ministry of Social Development, Wellington - Wairarapa About us
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Permanent and Fixed term/secondments (27 June 2025) opportunities available.
This critical frontline position in the Ministry of Social Development is one in which every day will be busy and demanding. It will also be highly rewarding as your work will have a meaningful impact on people's lives. Our services cover income, housing and employment so if you want a job where you can positively impact the lives of others, a Case Manager role is a challenge you will enjoy.
As part of one of our teams, you will work alongside clients to provide support to help improve their lives and enable them to move into employment and other development opportunities. We are looking for additional staff for our Wellington Service Centres.
Ensure clients receive the support and assistance they need across the options we provide.
Help clients connect to services, support, and available opportunities including secure safe housing.
Assist clients in transitioning into training for work readiness or directly into work.
Support clients in maintaining or gaining independence and maximising their potential.
About you:
Exceptional communication skills – articulate and welcoming approach, Manaakitanga to establish rapport and understand how best to support clients.
Personal integrity – sound judgement and the ability to act with honesty and fairness.
Initiative – ability to think on your feet, make sound decisions, and look for innovative solutions.
Relationship management skills – outgoing and positive, able to interact with clients from all backgrounds and other agencies.
Computer skills – comfortable navigating computer systems.
Fast learner – ability to learn new and complex information quickly.
Problem solver – curious and detail-oriented to find answers.
Outcome focused – enjoys achievement and helps others set and achieve their goals.
Ability to work well under pressure – organised and thrives in a busy environment.
Empathy and a non-judgmental approach to serving others are essential attributes.
What we offer:
A positive work environment, with support to achieve excellent outcomes for clients. Great training, support, and ongoing professional development.
To apply, click the 'Apply Now' button to upload your CV, cover letter, and complete the online application form. Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at ******.
Internal MSD Employees – please apply through your myHR portal at work.
Joining us:
Joining MSD means being part of a whanau that celebrates diversity. We care about the wellbeing and success of people and want everyone to thrive in a supportive and inclusive working environment.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.
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