Case Manager | Kaituitui, Hawkes Bay or Whanganui at Ministry of Social Development, Manawatu-WhanganuiPhone Based Case Manager, Hawkes Bay or Whanganui - Fixed Term (to 30 June 2025)The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong, and independent.Engage with individuals and whanau to support them with their income, housing, and employment needs.Join a fast-paced, challenging but rewarding working environment that encourages inclusion and embraces diversity.Work with a supportive team that are committed to continuous improvement, contributing positively to the wellbeing of people today and into the future.What you'll be doing | He aha tau e mahi anaAs the face of the organisation, you will be working alongside our people to support them into employment and housing. You will provide financial support and connect whanau to a wide range of services and other assistance as required. The whanau we serve come from a wide range of backgrounds and cultures. You will create a safe environment for people to explore options and determine what's most important to them. You will empower whanau to take the lead in developing and achieving their goals.You will build strong relationships and work collaboratively with others to enhance outcomes for our people. You will need to develop and maintain relationships with your peers and partner agencies to give and receive support when needed.You will be exceptionally organised, with sound decision making and problem-solving skills. In addition to this, you will bring a high level of personal integrity and initiative and take ownership and responsibility to follow through and deliver for the people in our community.Be purposeful: show care and warmth, give support to others. Look after the dignity of people through the expression of manaaki.Be resilient: the work is fast paced and demanding. You will be highly dependable and have the grit and tenacity to show up and work hard, bringing developed strategies with you to cope with pressure, in an ever-changing environment.Be open: be fully present and listen intently without judgement to what is being said, empathise with whanau and their experiences, thoughts, and feelings.What's in it for you | Nou te rourouWe are committed to providing you with a positive work environment that focusses on the growth and development of our people as well as achieving outcomes alongside the individuals and whanau in our community.You will be a part of a team that embraces diversity and encourages learning, working with a team of people from a variety of backgrounds, with a variety of skills and experiences, who want to get great results for New Zealanders.Manaaki– We care about the wellbeing and success of peopleMahi tahi– We work together, making a difference for communitiesWhanau– We are inclusive and build a sense of belonging and placeTika me te pono– We do the right thing with integrityOur values represent who we are and what we stand for - if this appeals to you, do not hesitate, apply now!To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.Note:Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.All applications must be made online. If this is not possible or if you have any queries, please contact us at ******. #J-18808-Ljbffr