The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Case Manager | Kaituitui | Auckland North & West Region - January 2025 Start! Start Date: Monday 20th January 2025Salary: (B04) starting from $68,660.00 - $83,003.00Full-time, Permanent RolesHours: Monday to Friday, 8:30am – 5:00pmWe are seeking Case Managers to join our teams in Auckland North & West Region. The focus of this role is to help support people into employment, emergency housing, tenancy reviews, social housing assessments, administer hardship grants and other financial assistance as required.
What you'll be doing | He aha tau e mahi ana Work independently and collaboratively with other team members to assess client needs and develop personalized support plans.Provide case management support, advice, and guidance to clients in a timely, professional, and empathetic manner.Manage a caseload of clients and maintain accurate records of client interactions and progress.Conduct interviews with clients, employers, and other stakeholders to identify barriers to employment and develop strategies to overcome them.Monitor client progress and make adjustments to support plans as necessary.Navigate various computer systems to record and manage client information.Maintain up-to-date knowledge of relevant legislation and policies.If you are passionate about making a positive impact in the lives of vulnerable people and have the skills and experience required for this role, we encourage you to apply.
Minimum Requirements: Candidates must be able to provide two work references (your current and previous manager).Candidates must hold NZ Citizenship or a Permanent Resident visa at time of application.To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
In your cover letter, it's important to address the following points:
Please introduce yourself and tell us why you believe you are the right person for the Case Manager role. What relevant skills and experiences do you have that would enable you to make a positive impact in this position? (Response maximum 1500 characters)Manaakitanga means the process of showing respect, generosity and care for the people who use services, their whanau and communities. Can you provide an example of how you might apply manaakitanga as a case manager? (Response maximum 1500 characters)All applications must be made online. If this is not possible or if you have any queries, please contact Carol Wan, Manager Client Service Delivery.
Joining us Joining MSD means being part of a whanau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
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