Description :
Marsh is seeking candidates for the following position based in Christchurch :
Case Manager
What can you expect?
Wellnz , a part of Marsh, has an opportunity for a self-motivated, talented individual experienced in ACC Case Management or any other case management, looking for something different, where they can put their excellent case management, communication, negotiation and relationship building skills to use.
Wellnz is a leader in human risk consultancy. We work closely with our employers to support their people with : injury management, return to work support for non-injury factors (illness, mental health), injury prevention, early intervention and other wellbeing services.
Due to growth, we are open to passionate, experienced and values-driven talent. Join our team to help Kiwi's to thrive every day and make a difference to our clients and their whanau.
What is in it for you?
This is an exciting opportunity for a motivated Case Manager looking for something different, where they can put their excellent case management and relationship building skills to great use.
Marsh strongly believes in Feeling comfortable bringing your whole self to work is a fundamental right of every colleague .
We offer the following benefits to our colleagues so they feel valued each day at work : -
A competitive market salary with annual performance reviews
Matched KiwiSaver up to 4%
Corporate Discount programme
Subsidised Southern Cross Health insurance and access to MyCare (for the best Doctors)
Life and Salary Continuance insurance
Wellbeing programmes and Wellbeing Days
Annual flu Vaccinations
Fruit baskets
Modern CBD offices
Great team environment with energetic and supportive colleagues
Flexible working opportunities for the right candidate supporting work / life balance to suit your needs and ours
Opportunity to learn and grow as a professional
Paid parental leave
Additional Lifestyle Leave
Volunteer Leave
We will count on you to :
Manage a portfolio of client cases of work injury claims
Management of injury claims to meet the Client Service Level Agreements, ACC Audit Standards, legislation and Wellnz's commitment to quality
Providing day to day coordination of a claims management support team
Set clear expectations on what can and cannot be supported under the ACC Legislation
Promote a healthy and safe working environment
Identify new business opportunities
Ensure a high standard of customer service to injured employees is achieved and maintained in accordance with the Code of Claimant Rights
Develop effective and efficient working relationships with your clients
Regular progress reporting
Foster positive H&S practices
Continually work towards professional development and maintain a competent practice
What you should have :
Experience in injury rehabilitation case management or complaints, dispute resolution and claims management experience
Negotiation skills and conflict resolution experience highly regarded
Relevant tertiary qualifications in business and / or rehabilitation or health related discipline or relevant working experience
Thorough knowledge and understanding of the ACC Accredited Employer Programme (AEP)
Strong clinical and ACC Legislative knowledge
Commitment to the philosophy of a case management model of practice
Proven effective communication, interpersonal, relationship and leadership skills
Excellent written and oral communication skills with the ability to communicate effectively, including delivering unfavourable news
Strong customer service skills and people-first focused
Sensitivity to equity, culture and disabilities
Keyboard skills in Microsoft Word, Outlook and Excel
Proven time management and organisational skills, including the ability to prioritise to meet deadlines and work under pressure
Self-motivation, energy and confidence to work independently
Compassionate team player with an ability to be solution focused
Ability to travel domestically on occasion
Are you Ready to Join?
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