Case Manager - Coordinator

AMI HomeHub is a subsidiary of IAG NZ with branches across NZ.
AMI HomeHub is expanding the team in Christchurch which has created this new role.
This role will join a team which includes varied trades creating a dynamic work environment.Qualifications & ExperienceAttention to detail and intermediate data entry skillsOpen and friendly communication skills to team-mates and customersIndustry knowledge of: Products and servicesCustomer specific expectationsSystems/ProcessesExperience as a Case Manager/Claims Technician is an advantage but not essentialTasks & ResponsibilitiesWork alongside assigned Estimator/Supervisor to manage full lifecycle of jobs, coordinate multiple small projects or responsive tasks on an ongoing basisSchedule trades as required to carry out works on your projects/responsive tasks to completionMaintain all relevant information as directed into the database keeping notes up to date at all timesMaintain a high standard of customer communication and updates for each project/task including phone and electronic mediaUtilizes a team philosophy to ensure a positive environmentYour application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a case manager?Have you worked in a role which requires a sound understanding of claims management processes?Do you have experience in a role which requires relationship management experience?Don't provide your bank or credit card details when applying for jobs.
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