Case Manager - Coordinator

Add expected salary to your profile for insights.AMI HomeHub is a subsidiary of IAG NZ with branches across NZ.
AMI HomeHub is expanding the team in Tauranga, which has created this new role.
This role will join a team that includes varied trades, creating a dynamic work environment.Qualifications & ExperienceAttention to detail and intermediate data entry skills.Open and friendly communication skills with team-mates and customers.Industry knowledge of: Products and servicesCustomer specific expectationsSystems/ProcessesExperience as a Case Manager/Claims Technician is an advantage but not essential.Tasks & ResponsibilitiesWork alongside assigned Estimator/Supervisor to manage the full lifecycle of jobs, coordinating multiple small projects or responsive tasks on an ongoing basis.Schedule trades as required to carry out works on your projects/responsive tasks to completion.Maintain all relevant information as directed into the database, keeping notes up to date at all times.Maintain a high standard of customer communication and updates for each project/task, including phone and electronic media.Utilize a team philosophy to ensure a positive environment.How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a case manager?Have you worked in a role that requires a sound understanding of claims management processes?What's your expected annual base salary?
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