Care Home Administrator

Details of the offer

Join our team at Broadview Lifecare to make a positive impact on the lives of our residents by providing exceptional care in a warm and caring environment.
Broadview Lifecare is an 85-bed Care Home and Hospital with a 27-unit Village situated in a rural setting. We provide care to five service levels (inclusive of a Mental Health Recovery unit), which is a unique service providing greater learning opportunities for staff. We are located in the riverside city of Whanganui, which is an exciting place to work, live and raise a family. Our team comes from all around the world and is open and welcoming to people from diverse backgrounds and cultures. We are all connected in our Heritage community by our passion for caring and empathy.
About Us:
Heritage Lifecare is one of the leading and largest aged care providers in New Zealand, and the largest dementia provider. We are a fast-growing, dynamic organisation with 42 care homes and 20 villages from Whangarei to Invercargill, with an abundance of opportunity. We pride ourselves on being a caring community and have a supportive and nurturing culture; we are whanau.
About Our Role:

Broadview Lifecare, located in Beautiful Whanganui
Attractive Annual Salary (pro rata)

We have a fantastic opportunity for a detail-oriented and personable multitasking Administrator with a passion for caring for others, to make a meaningful difference in the lives of our residents. You will have a positive compassionate attitude, the ability to make others smile, and be great at working with people. You will play a pivotal role in creating a warm and supportive atmosphere for visitors, residents, and staff. You will be answering phone queries, welcoming and supporting visitors, and completing general administration tasks.
As the Administrator, you will be a critical member of the care home management team and will support this team with a wide range of duties, including greeting loved ones, answering phone calls, processing new residents' paperwork, and supporting recruitment of staff. This is a truly rewarding opportunity that brings a difference into the lives of others. Work together in a team to provide a safe, caring, and supportive environment for our residents. Form lasting relationships with residents and their families. Adapt and support your wider team members to create a great team.
Your Skills and Experience:

Previous administration experience in a fast-paced and busy environment
Ability to build positive professional relationships with residents, staff, visitors, and external stakeholders
Excellent time management skills with the ability to problem-solve effectively
Experience with invoicing and on-charging processes, or the ability to learn is desirable
Good verbal and written communication skills
Ability to work as part of a team and independently
High-level computer literacy with the ability to learn new systems and processes quickly
Understanding of Nga Paerewa sector standards and applying the Treaty of Waitangi standards in the workplace.

What's in it for you:

Work for one of the most progressive aged care companies in New Zealand.
Competitive pay scale based on skills & experience.
Opportunities for professional development and advancement.
Supportive and collaborative work environment.
Make a meaningful difference in the lives of our residents.

Join Us:
Submit an online application today by selecting the 'Apply' link.
Heritage Lifecare fosters an environment that celebrates diversity and inclusion. We uphold the principles of Te Tiriti o Waitangi.
Applications will be reviewed as they are received, and interviews may take place prior to the close date.
Applicants must have the legal right to work in New Zealand. Following NZ Immigration requirements, we must first consider candidates that already hold the right to work in NZ for this role. Therefore, we may be unable to support a visa application for this role.
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