Deliver exceptional resident experiences in a beautiful, modern Retirement Village setting. Work close to home and avoid the traffic. Great staff benefits offered. Join a supportive, experienced, and fun team. About the role This exciting and newly created position at The Village Palms ensures delivery of premium care hospitality services to our Residents. In this role, you will manage and maintain a strong resident and family partnership while delivering exceptional daily resident experiences. You will also lead and mentor a team of activity coordinators and housekeeping staff within the care home. You will be working Tuesday to Saturday during business hours. Some of the great things you will be doing: Assist residents in a concierge-like capacity, helping them coordinate and manage their day to spend their leisure time doing the things they love. Manage the Leisure Team to ensure an innovative variety of activities is delivered, aligned with our residents' interests. Manage the housekeeping and laundry functions, ensuring the presentation of front-of-house areas is consistent. Ensure that the dining experience delights all residents and encourages socializing and connection with others. About youIdeally, you will have previous experience in hospitality-type positions, preferably in aged care or event management, client-facing roles. Customer service is at the heart of everything you do, along with your inherent people skills and your ability to manage and lead a successful collaborative team. You will have excellent communication and problem-solving skills, along with the desire to provide outstanding and premium service to our Care Suite Residents and their families. About usEstablished in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 6,500 New Zealanders. We pride ourselves on providing retirement communities where people are empowered to be the very best version of themselves. How to applyPlease apply by clicking on the APPLY NOW button below or by visiting our careers page at note that identification and work eligibility are required with your application. #J-18808-Ljbffr