Lovely Mt Maunganui Retirement village - work close to homePermanent, full-time role - 32 hrs.
weekExcellent hourly rates and Great staff benefits offered.About the roleWe are seeking a fabulous Care Experience coordinator to join our wonderful team at Bayswater Village, in the sunny Bay of Plenty.
We have a permanent, full-time position available working 32hrs per week, with flexibility across working days and hours, but will include working 1 weekend day each week.This role supports the Nurse Manager by assisting with the delivery of operational and hospitality services for residential care residents.
This position hosts a variety of duties which includes coordinating and assisting with planning programmes for daily activities, assisting the manager with front-of-house duties and checking that all areas is consistent with our premium positioning.
Duties include:Assist Care Suite residents in a concierge-like capacity assisting them to coordinate and manage their day in a way that enables them to spend their leisure time doing the things they love.Liaise with external suppliers and build relationships with local community.Co-ordinate resident admissions and transitions (from Village) to careAssist and coordinate the daily dining experience for residents.About you Ideally you will have previous experience in similar type position, ideally in Aged Care or perhaps event management or client facing type positions.
Customer service is at the heart of everything you do, as are your inherent people skills and your ability to manage and lead a successful collaborative team.
You will have excellent communication and problem-solving skills along with the desire to provide an outstanding and premium service to our Care Suite Residents and their families.Check out some of our Benefits!3 paid wellness days & 1 paid day of leave to celebrate your birthday per annumHealth & Life Insurance - automatic cover free to all permanent staffAccess to our new Reward and Recognition platform which includes access to discounts and cashbacks from over 100 retailers.26 weeks of parental leave on full pay and 5 days paid leave for partners.Kiwisaver payments continued for those opted in over the age of 65 yearsEmployee assistance program (EAP)Access to thousands of online training modules and courses from some of the world's leading learning specialistsEducation, Development and Training SupportAbout us Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 6,500 New Zealanders.
We pride ourselves on providing retirement communities in which people are empowered to be the very best version of themselves.