Job title: Call Center Agent – temporary 6 months (Dist. 3 – HCM city) Company: IDP Education Job description: Career Opportunities at IDP Education (Ho Chi Minh Office). IDP Education Pty Ltd (IDP) is a global company offering student placement and English language testing services. Using its network of over 80 student offices in 25 countries, IDP places international students into educational institutions of Australia, UK, United States, Canada, and New Zealand. IDP has a demand to recruit the following position: Contact Center Agent (Full time). Job Description: Reporting to the Contact Center Manager: Counsel prospective students and their families regarding study opportunities in Australia, US, UK, New Zealand, and Canada via phone. Provide information to students on our institutions / visa / accommodation, etc. Follow up leads from events / seminars / web and convert to walk-ins. Maintain good rapport with students and their families to gain referrals for IDP. Follow up and update lead status in C4C (Student Data Management System). Provide required daily / weekly / monthly sales and operation reports. Job Requirements: At least 01 year of working experience in telesales/customer service is required for this position. Preferably experience in Sales, Education counselling or equivalent. Excellent communication, explanation, and customer orientation. Demonstrate strong sales ability and maintain and widen customer relationships. Ability to work under high pressure and meet targets. Candidate must possess at least a Diploma's Degree. IELTS 5.0 or equivalent. Benefits: 13th month salary. Bonus at the end of the year. English Training scholarship for staff and family in ACET – one of the best English Centers in Vietnam. 15 working days recreation leave, 10 days sick leave. Annual medical examination. Staff development & training. Outing Trip. Other benefits according to IDP's policy. Expected salary: Location: Ho Chi Minh City Job posting date: Wed, 05 Jun 2024 22:26:03 GMT Apply for the job now! #J-18808-Ljbffr