Cafe Team Lead (Full Time) - bp Connect Greenlane (Auckland)Job no: 897852Work type: Full TimeLocation: Auckland Centralbp Connect WaipapaWe are excited to share that we are looking for a Café Team Lead to join our team! This is a Full Time position. The successful candidate would be required to work 40 hours per week (Monday to Friday - 0530 to 1400).As a Cafe Team Lead, you will be an important part of the management team at bp, helping to promote Wild Bean Cafe sales and deliver operational success. You will do this by coaching and developing Wild Bean Cafe staff to deliver great coffee and food while ensuring a high level of customer service. You will maximize sales through product and stock management and ensure adherence to HSSE standards.We're all about awesome customer service. We know you are too.You are someone who enjoys keeping busy and gets stuck in to get the job done. You care about people – your teammates and customers. In fact, it is your friendly approach and bright personality that keeps customers coming back. As a Café Team Lead, you'll spend a lot of time on your feet serving customers, making delicious Wild Bean coffees and food, running the till, and keeping the store clean and tidy - because you know it's the little details that add up to a great customer experience.Specifically, you bring the following skills and attributes:Previous leadership experience in a cafe or similar industryEffective communication skills with a competency in English (reading, writing, and speaking)Friendly, energetic, and approachable with a natural flair for great customer serviceOrganizational skills – with the ability to multi-task in a busy settingAttention to detail, the ability to work in accordance with safe work practices and operational procedures, as well as a level head to carry out emergency activities if requiredA real team player who is keen to wear our brand with prideEligibility to work in NZAdvertised: 25 Nov 2024 New Zealand Daylight TimeApplications close: 25 Dec 2024 New Zealand Daylight Time
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