Truly unique environment unlike any other Café Manager positionLead and grow an energetic café teamMon-Fri | 5 weeks leave | on-site gym & pool$69,224 to $76,429 per annumTe tIma | The teamThe Parliamentary Catering Team is dedicated to showcasing New Zealand's premium hospitality services & products; and delivering memorable experiences at Parliament. The team manages a number of food and beverage venues within the Parliamentary precinct; each offering a different and unique experience; these include the Copperfields café, Pickwick's bar, and New Zealand's fine dining cuisine restaurant - Bellamys. A further function of the team is providing catering and hospitality services for the numerous events that are held on the Parliamentary precinct. You'll be leading our energetic and hard-working team at Copperfields Café. We have a supportive, customer focused and collaborative approach to our work.Mo te tunga | About the roleThe Café Manger is responsible for the day-to-day operations and management of staff within Copperfields café. The role ensures the smooth running of the front of house operations, ensuring a high standard of customer service is provided at all times and café operational standards and procedures are carried out and maintained. No two days will ever be the same and here's a few things that you'll get involved with:Ensuring the delivery of world class customer service experiences at all timesOverseeing shift operations and ensuring the compliance of food hygiene & safety and under legislative requirements such as Responsible Service of AlcoholManaging resources to ensure service standards are maintained at all timesNurturing friendly relationships with customers to increase loyalty and boost our reputationMaintaining records of daily, weekly and monthly revenues and expensesManaging the point of sale and cash management systemAssisting with marketing via different channels and in house promotionsTo kete | We're keen to connect with people who;Have a minimum of 3 years' experience in a similar role and are barista trained. We're very motivated to speak with people who're collaborative in nature and like to get stuff done, demonstrated by their proven experience and skills from similar role(s) in the hospitality industry. Please be sure to include in your application how you've achieved this in your previous roles and;Set clear goals and objectives aligned to success and creating accountability and ownership within your teamProactively led the team during service on the cafe floor, ensuring all café areas are performing effectively, the customer experience is memorable & the team are motivatedObserved the cafe around compliance, customer experience, team training and ensure any shortfalls are highlighted and understood by the whole team and acting fast to rectify them Planned and organised a café operations and staff within a shift work environment covering a breakfast, lunch and dinner operating modelWhy work for Parliamentary Service?We have a real focus on internal promotions and growth, if you want to further your career then this is a great place to do it. We offer a range of benefits including study assistance, 5 weeks annual leave and vision/hearing assistance. Our ever-changing environment we work in allows us to be part of the action at Parliament including attending question time, select committees and other key eventsThe appointing salary range for this role is $69,224 to $76,429 per annum. Appointments will be based on skills and experience (please note, the full salary range extends beyond this to allow for tenure progression).Click the APPLY button and include your resume and cover letter.
