ABOUT THE ROLEAs the heartbeat of our cafe, you'll play a pivotal role in shaping the customer experience, fostering a positive work environment, and driving operational excellence.If you're ready to take your career to the next level and be a driving force behind a thriving cafe, we want to hear from you!
SOME OF THE KEY DUTIES INCLUDEFostering a customer-first culture, consistently delivering outstanding serviceOverseeing day-to-day operations, ensuring smooth and efficient workflowLeading and inspiring a diverse team, promoting a collaborative and positive work environmentImplementing and maintaining high standards of cleanliness, hygiene, and safetyMaintaining a coffee and food offer that reflects the high quality standards of Coffee SupremeManaging inventory, controlling costs, and optimising cafe profitabilityRecruiting and training staff.Ensuring the site and equipment are maintained to the highest level.Staying updated on industry trends, continuously seeking opportunities for improvement and innovationABOUT THE PERSONTo join our team you'll need to have a genuine love for coffee and get excited about creating warm and lovely experiences for people.
Ideally you'll have previous management experience and an existing base knowledge of coffee.
We're a small team, and we all work together to get stuff done - we all wash dishes, clear tables, make coffee and share ideas - so you'll need to be happy to be a team player who leads from the front and contributes wherever needed.KEY REQUIREMENTS:Genuinely enjoy connecting with people and making their day.Proven experience in cafe or restaurant managementStrong leadership and interpersonal skillsPassion for coffee and commitment to delivering exceptional customer experiencesExcellent organisational and multitasking abilitiesKnowledge of inventory management and cost controlFlexibility to work varying shifts, including weekends and holidaysIdeally have 2+ years experience in a barista or chef role.Identify with the Coffee Supreme brand and values.Be a team player and contribute to a positive team culture.Be reliable and punctualBe well presentedWork hard and be high energyHave a positive can-do attitude.EXTRA DETAILSThis is a full time salaried role with an opportunity to take part in a profit share programme.
The cafe is currently open 6 days a week and you will be expected to work a minimum of 40 hours per week.
