Business Systems Manager (Information & Communication Technology) Full time The Business Systems Manager is a vital role within our clients technology team, responsible for the integration, deployment, and support of critical business systems. This role focuses on ensuring that ERP systems, such as Microsoft Navision and D365 Finance & Operations (D365 F&O) , along with Power BI , are secure, scalable, and aligned with the clients organization's needs. The Business Systems Manager will manage the architecture and performance of these systems, ensuring they support the evolving business landscape. Main Responsibilities: Strategy & Planning: Collaborate with the Systems team and wider technology group to design and deploy business systems ( Navision , D365 F&O , and Power BI ) that are scalable, secure, and meet business needs. Work with the Business Systems Lead to identify risks, opportunities, and system improvements. Provide strategic recommendations to enhance the efficiency and design of current systems and plan for future scalability. Technology & Business Systems Management: Ensure the Navision , D365 F&O , and Power BI systems are available, scalable, and performing to meet business requirements. Lead the support for end-user requests and system escalations, ensuring effective resolution and adherence to best practices. Manage vendor relationships to ensure timely support and system performance for Navision , D365 F&O , and Power BI . Oversee the Power BI environment, ensuring reporting is efficient, access is managed, and stakeholders are well-trained. Lead efforts to optimize the use of Power BI and continuously improve its performance to meet business needs. Manage system integrations, ensuring compatibility and security between Navision , D365 F&O , Power BI , and other business systems. Ensure data integrity across systems, including compliance with privacy regulations and the secure handling of sensitive data. Develop SLAs, SOPs, and procedures to support the efficient use of Navision , D365 F&O , and Power BI across the organization. System Support & Security: Monitor and maintain the health of Navision , D365 F&O , and Power BI systems, ensuring scheduled jobs and tasks perform as expected. Support the management of production and test environments, collaborating with technology teams to maintain system stability and security. Ensure robust data accuracy, privacy compliance, and security protocols are in place for critical business systems. Team & Vendor Collaboration: Build and maintain strong relationships with key vendors for Navision , D365 F&O , and Power BI to ensure alignment with business requirements. Collaborate with internal teams, including technology and security groups, to ensure that business systems meet organizational objectives. Qualifications & Experience: 7-10 years of experience in business systems or technology roles. Proven experience managing and supporting Microsoft Navision, D365 F&O, and Power BI environments. Strong expertise in system integration, architecture, and performance optimization for ERP and BI solutions. Vendor management and project management experience are essential, particularly with systems integration and data architecture. #J-18808-Ljbffr