Account & Relationship Management (Sales) Now is on a mission to help support kiwi businesses to succeed with the right telco solutions and an enjoyable kiwi experience.
In this key role you'll develop long-term relationships within a portfolio of clients.
By understanding their unique challenges and needs, you'll recommend the best Now solutions to help them reach their goals.
You'll be the go-to person for our clients, ensuring their experience with us is seamless and rewarding.
Whether through calls, emails, or face-to-face meetings, you'll be dedicated to growing their satisfaction while driving revenue growth.
This role can be based in Napier or Tauranga.
What we offer A strong proposition for you to offer clients – a growing range of high-quality broadband and telephony solutions coupled with award-winning customer service.
Flexibility to manage your day your way, and bring your own flair to selling, coupled with Now's strong needs-based sales ethos, and way of selling.
A fun environment and close-knit team who work together, support each other, and celebrate success.
An expanding sales team with opportunities to be involved in building the foundations of the team and to continue your development as the team grows.
An ambitious business with strong growth plans, genuinely committed to doing what's right for the customer and delivering a great customer experience.
A performance-led environment where your achievements are rewarded through an uncapped commissions programme, and plenty of room to develop and grow.
About You You're experienced in managing and growing business relationships, capable of building rapport with business owners, understanding their needs, and identifying solutions to fit.
You understand the complex world of telecommunications, but also understand that many business owners don't – so pride yourself in your ability to take the complex, and make it simple, and focus on delivering benefits for the customer.
You're well-versed in market trends, competition, and strategic thinking.
You know how to navigate the business landscape and stay ahead of the curve.
You're obsessed with delivering exceptional service, always stepping into the customer's shoes to ensure their needs are met and exceeded.
You're a skilled negotiator who can handle tough situations with ease, maintaining strong relationships while securing the best outcomes.
Your timing and diplomacy are spot-on.
You're a high achiever, consistently surpassing goals and driving success.
You're a confident communicator and you know how to build and maintain strong networks and relationships.
You're highly organized, expertly managing multiple priorities and resources.
You're a team player and work well with others to get the outcome you and your customers need.
About Now Now is an award-winning challenger telecommunications provider, headquartered in Napier with a growing presence in Christchurch.
Our business is shaking up the industry as a truly service-led provider and is experiencing unprecedented customer growth.
We're proud of what we stand for, delivering kiwi businesses the best possible service experience, enabling them to enjoy everything that's great about our technology solutions.
To ensure we do this, we've built a culture that inspires our people to do the right thing, make the big calls and most importantly, have fun when they're at work.
When our team are happy, our customers are happy.
As a Now employee, you'll be rewarded with a supportive team environment, a customer-centric organisation, plenty of flexibility and freedom to deliver your outcomes, and strong rewards for performance.
If you think you have the right skills and personal attributes for the role, click on the apply button and send us your CV.
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