Queenstown Lakes District Council – Queenstown, South IslandLive, work and play in Aotearoa New Zealand's most spectacular setting.No two days at Queenstown Lakes District Council are the same. Every day we provide services, facilities and programmes essential to the health and wellbeing of our people and environment, while stepping up to the challenges and opportunities that come with being New Zealand's fastest growing territorial authority.We're proud to be QLDC. Our people are motivated by a shared purpose driven by care, connection and community. All our roles are at the heart of a dynamic and diverse set of communities where you will be making a genuine difference every day. Join us.Ready to make a real impact? Join our Organisational Performance Team in Queenstown as our next Business Process Advisor and help us transform the way we work! This is an opportunity to make a real difference across the whole organisation, be exposed to the full breadth of local government services and be recognised for your contribution. All with the support of our highly skilled and experienced team.What you'll be doing / He aha te mahiYou will play a key role in driving meaningful process improvements across the organisation. You'll focus on creating efficiencies, enhancing customer experience, and helping to manage and mitigate risks. You'll be instrumental in fostering and championing a process-driven culture by leading communication efforts, sharing knowledge, and promoting best practices across the organisation.You will understand how people, processes and systems work together to achieve organisational outcomes and will be able to use your business analysis skills and initiative to see an improvement project through from discovery to implementation.Using your excellent problem solving & analytical skills you will lead high profile improvement projects using process improvement methodologies (such as Six Sigma). You will examine how processes work today, map processes using our process tools, analyse data and work with teams to find opportunities for improvement.What you'll bring to the role / Ko wai to PukekaYou will have 3+ years' experience in roles such as business, process, or improvement analyst, with a proven track record of identifying and delivering improvements to boost performance. You'll have strong communication, stakeholder engagement, and project management skills, along with the ability to influence, collaborate, and drive process efficiencies.To best succeed in this role, you'll have:Strong written and oral communication skillsSome exposure to process mapping and be confident facilitating discussions about business processes.Have an analytical approach to question the status quo, and to drive process improvements and efficiency.What we offer / Ko a matou whakaratokaWe are proud to offer a comprehensive benefits package that supports your health, wellbeing, and professional growth, including:Southern Cross Wellbeing One Plan (Full time, permanent only)Discounted membership to our health and fitness facilitiesGenuine commitment to your training and career developmentTo apply, please follow the link or for any questions please contact Ian Dunbar, Business Process Team Leader on ****** close: Wednesday 30th OctoberPlease note we will review and process applications as they come through; we encourage your early application. #J-18808-Ljbffr