Reporting to the Area Manager, our ideal candidate is someone that genuinely enjoys helping customers and has a track record for delivering excellent service. This role involves assisting business customers with requests such as home lending, business lending, equipment finance, and credit cards. You will also contribute to customer retention by proactively contacting customers in response to needs-based leads. Working closely with internal business partners across Westpac, you will take ownership of ensuring business customers get the support they need, when they need it. Na tau rourou | What will you bring? We are looking for people passionate about delivering top-notch service to business customers. Strong understanding of Credit Risk and prior Credit Analysis experience. Business/Commercial lending experience is required. An interest in learning about business lending and a desire to pursue a career in Business Banking are essential. Most of the customer interactions in the Business team occur via phone or email, so you will need excellent verbal and oral communication skills and be able to represent the business unit in a friendly and professional manner. If you are someone that uses your initiative, takes ownership for always delivering what is promised, and has a willingness to learn, then we look forward to receiving your application. Some form of tertiary qualification in Finance/Accounting is preferred. Westpac Hei Wahi Mahi | Working at Westpac In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including: • 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best • Additional purchased leave options up to 4 weeks per year • Banking benefits, insurance discounts, and superannuation scheme • Growth and development – we provide opportunities for development and promote internal mobility • Recognition - we recognise and reward our star performers • School holiday subsidy - help you balance work and family during school holiday • 2 Volunteer days per year Ko matou tenei | Our Organisation At Westpac, we're working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we've been driven by our purpose to Create Better Futures Together. What makes us unique are the incredible people we're lucky enough to have walk through our doors every day. The giant 'W' on our building doesn't just stand for Westpac – it says, double you. We're a place that values, rewards, and recognises individuality. Where you can be your whole self, your true self, and your best self. We're recognised as a place where talent is developed, where passions are fuelled, and where ambitions of all shapes and sizes thrive. And it all starts with you! Apply today with your CV and Cover Letter. #J-18808-Ljbffr