Front Office & Guest Services (Hospitality & Tourism)
Full time
Ready for that next step in your career? As Branch Supervisor, you will assist the Branch Manager with supervision of all operational functions.
Invercargill Airport based
Permanent, Full-Time (40-hours per week) role
Stable, Global Organisation
Supportive, Friendly and Caring environment
About the Role
You will ensure our customers have a positive experience by providing a superior level of customer service processing rental transactions, and ensuring we have vehicles groomed and ready for service at our counters. Further to the above, you will coordinate the daily activities of the team and where needed, train, coach and direct the team in their duties. Noncompliance with established policies and procedures must be reported to management. You will also assist the Branch Manager with preparing shift schedules and reports.
To be successful in this role you will need:
Previous managerial and/or leadership experience with proven experience in coaching and developing team members, delivering feedback, and managing performance of team members (highly advantageous but not essential).
Demonstrated ability to exercise judgement, problem solve and show initiative.
Experience in complaints handling, conflict resolution and negotiation.
Possesses competent planning and organisation skills and can multitask.
Ability to competently use Microsoft office suite and learn new systems and software quickly and efficiently.
Current and Full NZ Drivers Licence.
As we operate 7 days a week, we are looking to fill the following shift:
Monday - 12.00 - 20.30
Tuesday - 12.00 - 20.30
Thursday - 10.00 - 18.30
Sunday - 12.00 - 20.30
What's on offer:
Competitive pay
Uniform and parking provided.
Leadership role
Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.
Full training provided to help you achieve your goals & reach your potential.
If you want to be a part of shaping our brand then don't hesitate, put an application forward by clicking Apply
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