Since 1882, Burnsco has been supplying New Zealanders with all things boating, fishing, and motorhome. With 18 retail stores nationwide, and growing, there are always opportunities for development!
We're fishing for a confident, self-motivated Branch Manager with strong retail experience to lead our awesome Northwood Christchurch team. This role is full time and will require work on weekends and public holidays.
The position of Branch Manager offers the best of both worlds – you will have the opportunity to manage a significant business unit (including doing your own stock ordering and rostering your staff), but also represent a premier brand and have the support of a knowledgeable and supportive Regional Manager and Support Office.
Why join us? Uncapped monthly bonus scheme
Generous team discount on all Burnsco and Jaycar Electronics (our parent company) products
Fuel Discounts
Free EAP Support (Employee Assistance Program)
RV Rental Subsidy
Comprehensive ongoing internal and external training for career development
In-depth onboarding process and tailored career progression for a stable future
About you: You are a Passionate and Inspiring people person, ready to assist our team and customers with Integrity and Care . Our customer is our focus; you will be able to showcase your Entrepreneurial sales skills to provide extraordinary customer service and, along with our friendly team, be able to show Discipline in adopting our proven retail approach.
Your responsibilities will include:
Upholding proper Health and Safety standards of your environment, for the team and customers
Providing exceptional customer service and product solutions to customers
Develop a deep understanding of our product range through our in-house and external training modules as well as supplier update sessions to keep up with industry trends
Manage, mentor, develop and support the team
Ongoing merchandising of the store to ensure product availability for customers
Operate Point of Sales system for all kinds of customer transactions
Assist with unloading, processing, and storage of stock
General housekeeping duties to offer customers a positive store experience
Overseeing the store rosters and manning of the store
Manage and provide security of premises, stock, and cash
Undertake opening, closing and end of day procedures
Attend, present and prepare for training and team, customer and business development events
The ideal candidate will:
Have personal or professional experience and interest within the Fishing, Marine or Motorhome industries
Be keen to champion our strong customer service culture
Have at least 3 years of retail management experience
Be able to manage, mentor and develop their team
Have the motivation for professional growth within the business – most of our upper management progressed from Branch Managers!
Be hands-on and happy to have an 'on your feet' job
Be able to work alternate weekends and some public holidays
Start date will be prior to the store opening, and there will be some travel involved, visiting other locations along with a visit to Auckland and our Support Office.
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