Why Join Us? At Hynds, we believe in a workplace where people matter. You will have the opportunity for ongoing personal and professional development in a supportive environment. If you're ready to take on this leadership role and drive success, we want to hear from you!We are seeking an experienced Branch Manager to lead our operations in Gisborne. This pivotal role will involve driving financial performance, fostering customer relationships, and managing a dedicated team to achieve business objectives. You will ensure adherence to company policies and procedures while maintaining a strong focus on health and safety.Key ResponsibilitiesFinancial Performance: Develop and execute branch business plans, ensuring budget targets are met and financial performance is optimized.Customer & Sales Management: Analyze market opportunities, manage sales activities, and establish strong relationships with key customers to drive revenue growth.People Leadership: Recruit, mentor, and lead the branch team, setting high standards for performance and professional behavior.Reporting & Sales Pipeline: Utilize CRM systems to manage customer interactions and sales reporting, collaborating with internal teams to ensure effective communication and transparency.Branch Standards Management: Uphold company standards regarding branch appearance and service levels, ensuring compliance with all processes.Health & Safety: Ensure all safety targets are met and that a safe working environment is maintained for all employees.Key AttributesIndustry Experience: Proven leadership in a customer service environment with a track record of achieving high performance through team development.Team Player: A collaborative approach to teamwork with excellent communication skills.Results Oriented: Strong focus on results, accountability, and the ability to drive change and improvements.Excellent Customer Service: Exceptional customer service skills with a commitment to meeting customer needs.Commercial Acumen: Ability to understand business dynamics and leverage opportunities for growth.Strong Computer Literacy: Proficient in Outlook, Excel, and ERP systems.Attention to Detail: High level of accuracy in reporting and order management.Handle Pressure: Ability to manage multiple tasks effectively, even in high-pressure situations.Relevant Licenses: For vehicles and machinery (Class 1 with F endorsement).Good Sense of Humour: To bring a positive vibe to the team.We may contact candidates as applications are received, so please apply without delay.Who we are:Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.Hynds is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Hynds is committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.
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