Full TimeApplication Closes 19 Jan 2025Marlborough - BlenheimManagerWorkshop Controller - Blenheim ToyotaWe are seeking your talent to join our Service team as Workshop Controller.
This role is a pivotal link between our Service Advising team, customers, and our workshop technician team to ensure our bookings are running to schedule and we meet our customer promises.Responsibilities:Work allocation to our technician teamAccurate job clockingPrioritisation of the day's job schedulingEstimating repair costsConsistent communication with our customers, service advising team, parts advising team, and technician teamRegular interaction with other departments and stakeholders of the businessNaturally, you will have excellent time and organisational management, initiative to always be seeking improvements, and a customer-centric outlook to match our ambition of delivering exceptional and personalised customer experiences.Reporting to the Service Manager, this position joins a Service team of 17 people within our wider business of 42 staff.
This 42.5-hour per week position offers a busy and influential role in creating exceptional customer outcomes from our Service department.
On-the-job training is provided by the experienced and well-respected Service Manager, with further support from our Workshop Foreman and service team members.Ideally, your talents will include a mechanical background or automotive experience in general, but most importantly is your ability to be a positive and strong communicator who thrives on solving multiple priorities together.We are a family-owned and operated business group, serving Marlborough motorists with a range of automotive offerings.
As part of the wider McDermid Auto Collective incorporating Blenheim, Rangiora, Kaiapoi, Ashburton, and South Canterbury Toyota Stores, along with Autoworld Timaru Kia/VW/Nissan, this dynamic role adds to a team who enjoy working closely with a wide variety of great people every day.If you're ready to start your next challenge with a successful team of great people, then we'll look forward to hearing from you.Please apply in confidence, with a cover letter and CV outlining your recent work history:Tim WarrenService and Parts Manager | Blenheim Toyota
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