Evo Cycles in Rotorua is looking for a Bicycle Mechanic to join our awesome team of bicycle enthusiasts to serve the wider cycling community.
As our bicycle mechanic in Rotorua, you will be responsible for diagnosing, booking in, and servicing customers' bicycles. From quoting the customer jobs and ensuring that customers are clear on what work is required, you will see the job through to the end. Ultimately, you will find ways of working that contribute to achieving Evo Cycles' customer satisfaction and growth expectations.
Your responsibilities will include servicing bikes from all different types of genres (i.e., road bikes, mountain bikes, and children's bikes), the sale of workshop parts, looking after workshop stock (both inwards and outwards for your workshop), supporting the store staff with bicycle service-related queries, ordering parts for workshop jobs, and general customer service—all with the goal to lift customer satisfaction at every touchpoint.
As our bicycle mechanic, you will have a positive, customer-oriented attitude with a win-win outlook for both Evo Cycles and the customer.
What we're looking for:
Experience as a Bicycle Mechanic
Willingness to upskill as a bicycle mechanic and grow with Evo Cycles
Good communication skills whether engaging within the team or with customers
This is an exciting role in a growing and fast-paced environment! In return, you'll be joining a team of passionate and talented people who will support you to grow your career and be at the center of a hugely ambitious and exciting journey. If you're proactive, mechanically minded, and up for the challenge, we'd love to hear from you!
A CV and cover letter must be included to be considered. Please note, we will be reviewing CVs as they come in and reserve the right to withdraw this ad at any time.
About Us:
As New Zealand's leading cycle retailer, we strive to create an inclusive culture where our customers and crew have the opportunity to thrive. For more on our story, please see our website under the 'About us' section.
It starts with our Values:
All-in - from when we arrive at work to when we finish, we make sure that we are All-in with everything we do, from helping customers get what they want to ensuring the area we work in is running as best it can be.
Lead - we view everyone in our business as a leader. It doesn't matter if you only work one day a week; you can still lead in everything you do to help you and the business succeed.
Win-win - at Evo, we enter every relationship with a win-win mentality. From our customers to our suppliers, we want everyone to feel as though they've won.
Improve - what leading business doesn't want to improve? We are no different at Evo Cycles.
These values sit at the heart of our culture. They shape and influence the way we make decisions, interact with each other, and ultimately, they drive us to get things done.
If the above sounds like you, then click apply now, and we'll be in touch. We're keen to move quickly on this!
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