Company DescriptionLocated on the coveted south shore of Maui in Wailea, Fairmont Kea Lani is Hawai?i's only all-suite and villa luxury oceanfront resort. This newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha.From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!What is in it for you:Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employeesFlexible spending account (FSA)401(k) retirement savings plan and matching programPaid Vacation, holidays, personal and sick daysFood & Beverage, Spa and on property specific discounts (venue and property specific discounts may vary)Wellness OfferingsEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Employee ActivitiesJob DescriptionJob Title: Banquet Captain (Part-time)Engaging service, delicious cuisine and distinctive surroundings make every special event a truly memorable affair. Showcase your service and organization strengths as Banquet Captain, where your attention to detail, safety and quality will help "set the stage" for a successful group function.Hourly Rate: $17.50What you will be doing:Oversee the set-up and breakdown of function roomsCheck service stations for necessary equipment and set up: food, beverages, ice, dishes, and utensils; replenish as neededProvide any service required by the guests on the banquet floorProvide support for banquet servers during eventsEnsure that overall cleanliness and maintenance of our banquet venues exceeds expectationsAssist guest regarding menu items in an informative and helpful wayHave full knowledge of all menu items, garnishes, contents and preparation methodsAct as a liaison between the Kitchen and the floor.Assume responsibility of the function in the absence of the Banquet Manager.Assist with Payroll and Scheduling responsibilities as assigned.Effectively manage, lead and supervise the banquet team.Ensure the delivery of excellent service by maintaining high staff morale and team spirit.Motivate, lead, coach and monitor the performance of the Banquet team members.Assist Banquet Manager with performance reviews for Banquet team members as assigned.Clear and reset tables in a timely manner while adhering to the State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standardsMaintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guestsFocus attention on guest needs, remaining calm and courteous at all timesQualificationsYour experience and skills include:Must be able to effectively communicate both verbally and written, with all level of colleagues in an attentive, friendly, courteous and service oriented manner.Requires good communication skills, both verbal and written.Must be able to read and write to facilitate the communication process.Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.Must possess basic computational ability.Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functions.EducationHigh School diploma or equivalent or vocational training is an assetExperienceMinimum two years of Banquet experiencePrevious experience in luxury hotel environment desirableLicenses or Certificates TB ClearanceFood Safety Certification or ServSafe CertificationLiquor CardAdditional InformationAll Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Join our 'ohana today: Visit our website to learn more about living and working for Fairmont Hawai'i. www.fairmonthawaiijobs.com
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