Nga korero mo te turanga - About the roleYou will play a key role within the ITS Service Operations team where you will demonstrate your technical knowledge and experience as you provide the audio visual support for the University from our Hillcrest campus.
You will support our diversity of staff in their AV support needs which can range from assistance in teaching/meeting rooms to computer labs and everything in between such as video recording and TV studio.In addition to being the first point of contact, you will conduct proactive and ongoing maintenance and monitoring of the AV solutions and technology, as well as investigate new solutions to implement to improve our AV in our varied teaching spaces.A competitive salary will be based on your applicable skills, knowledge and experience.
This is a full-time role (37.5 hours a week), based on our Hillcrest Campus.
All applications must be submitted online via our system.Ko wai koe?
- Who are you?Along with your recognised AV industry certification or solid industry experience, you will have the following:Experience in an audio visual customer support/service delivery role with proven experience with desktop software products e.g.
Microsoft; Panopto; Zoom.Full, clean driver's licence.Strong technical awareness of AV solutions and services with an understanding of ITIL service management practices.Strong communication skills with a proactive customer focus approach.Ko wai matou?
- Who are we?Information Technology Services (ITS) is responsible for the coordination of information and communications technology (ICT) planning for the University; the delivery of robust, reliable core ICT infrastructure and enterprise systems, and the provision of professional ICT consultancy and customer focused support services.He aha nga take me tono mai ai koe?
- Why should you apply for this position?We want you to be part of our success!
Our University stands proudly on the world stage as a provider of future-focused, international education and an active player in global research.
Our rankings reflect these strengths.
Working with us means you'll enjoy a satisfying work environment with many benefits.The University of Waikato is distinctive for the diversity of its staff and students, and encourages applicants with the relevant capabilities from all backgrounds to apply.Ko te Tangata - For the PeopleThe University of Waikato prides itself on the quality of its engagement with the communities that it serves, the provision of a world-class education and the national and international impact of its research.
Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all.Applications Close on Tuesday September 17, 2024Requisition Number 1001896 #J-18808-Ljbffr
