Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help them use the power of tech to innovate and grow.
About the Role (your why) This role is challenging, interesting and integral to the service we provide to our clients.
As an Associate Field Engineer, you will be supporting a variety of different IT environments, often on-site, providing desktop and engineering support and working closely with our clients, so outstanding communication and customer service is an essential focus in this role.
Your professionalism will be a key strength along with your technical ability.
What You'll Do Some of your responsibilities will include: Onsite support across several clients (varying locations) – valid NZ driver's license and your own vehicle are therefore required.
Building and supporting end-user devices (PCs, laptops, thin clients, printers, mobiles, tablets, Point of Sale Equipment).
Diagnosing faults / troubleshooting / problem solving.
Network support.
Windows desktop and server support.
Building productive working relationships across a variety of colleagues, clients, and suppliers.
Continually innovating in your work environment.
There is an on-call component as part of the role and afterhours work will also be required as part of daily job assignments and projects What You'll Bring To be successful, you should have a decent level of IT competency that demonstrates a good range of general IT skills, hopefully along with relevant school or Polytech qualifications to show this.
You will be able to demonstrate excellent problem solving and communication skills and you will need to be a self-starter who is organised and has a keen attention to detail.
Why join us here at Datacom?
Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services.
We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size.
It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few.
You'll have the opportunity to learn, develop your career, connect and bring your true self to work.
You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
