Assistant Produce Department ManagerApply locations: Mason City #2, S Illinois Ave, Mason City, IATime Type: Full timePosted on: Posted YesterdayJob Requisition ID: R150315At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: Assistant Produce Department ManagerDepartment: ProduceFLSA: Non-ExemptGeneral Function: Provides prompt, efficient and friendly customer service. Assists Department Manager to present the freshest, most innovative, and best quality products at a competitive retail price to customers.Core Competencies:PartnershipsGrowth mindsetResults orientedCustomer focusedProfessionalismReporting Relations:Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Produce Department ManagerPositions that Report to you: Produce ClerksPrimary Duties and Responsibilities:Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.Smiles and greets customers in a friendly manner.Makes an effort to learn customers' names and to address them by name whenever possible.Assists customers by:Escorting them to the products they're looking forSecuring products that are out of reachLoading or unloading heavy itemsMaking note of and passing along customer suggestions or requestsPerforming other tasks to enhance the shopping experience.Answers the telephone promptly and provides friendly, helpful service to customers.Ensures department standards are met.Coordinates and troubleshoots food operation with the salad bar/juice bar area.Reviews the status and appearance of product for freshness and rotates or replenishes.Monitors refrigeration temperatures to ensure freshness.Sets and resets sales areas to promote products.Stays current in produce-related issues (droughts, price jumps, weather, etc.).Handles and satisfies customer and vendor issues daily.Assists with inventory.Understands all produce items and can inform customers of their uses.Unloads product, checks product in, verifies accuracy of delivery, and may log invoices.Trains new employees.Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.Reports to work when scheduled and on time.Secondary Duties and Responsibilities:Assumes management duties in absence of Department Manager.Orders product at Produce Manager's discretion.Assists with all aspects of the fruit and holiday basket program.Stocks aisles and evaluates product amount.Assists in other areas of store as needed.Performs other job-related duties and special projects as required.Supervisory Responsibilities:Instructs, assigns, reviews and plans work of others.Maintains standards, coordinates activities, and allocates personnel.Knowledge, Skills, Abilities and Worker Characteristics:Ability to solve practical problems with limited standardization.Ability to perform arithmetic calculations involving fractions, decimals, and percentages.Ability to file, post, and mail materials; copy data; guide people and provide basic direction.Education and Experience:High school or equivalent experience with food safety training encouraged. Over one year of similar or related experience.Physical Requirements:Must be physically able to exert up to 100 pounds of force occasionally; up to 50 pounds frequently; and up to 10 pounds constantly.Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction.Must be able to perform various physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.Working Conditions:This position is frequently exposed to a cool environment and dampness. There are possible equipment movement hazards and exposure to cleaning chemicals.Equipment Used to Perform Job:Knives, wrapping machine, pallet jacks, garbage disposal, fork lift, trash compactor, cardboard compactor, juice machine, computer, calculator, and C.A.R.S. system.Confidentiality:Has access to confidential information including pricing and sales.Contacts:Has daily contact with customers, suppliers/vendors, and the general public. Has occasional contact with federal/state governmental or regulatory agencies for inspections.Are you ready to smile? Apply today.
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