Company DescriptionAs a worldwide leader, we welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Job DescriptionWe are currently seeking an individual to join in a brand new role assisting with overseeing operations for our dual branded Novotel Rotorua Lakeside and ibis Rotorua Lakeside hotels.The Novotel Rotorua Lakeside and ibis Rotorua Lakeside is a dual branded complex hotel with 344 rooms and 150+ staff!Our outlets include Atlas Café & Restaurant, Clarkes Bar, and conference centre, I Bar located in Ibis, as well as our 7 conference/banquets rooms and InBalance Fitness Centre.This newly created role reports into the Operations Manager leading a team of Guest Experience Duty Managers working across our Front Office and Food & Beverage departments. This rare opportunity would suit an individual wanting development into operations manager or GM level.You will have experience in either Front Office or Food & Beverage.You are looking for development and an opportunity to lead teams across departments.Flexible to work across a rotating roster including weekends and public holidays.Ability to train and identify key talent.Create rosters, maintain and manage costs within departments.Involved with stocktake, ordering, and other admin duties as required.Drive customer experience within complex.QualificationsHold or ability to obtain General Managers Certificate.2+ years experience at supervisor level minimum, either in Food & Beverage or Front Office.Experience working with Opera cloud and infrys - ideal.The ability to work in a fast-paced, full occupancy Hotel, across multiple departments.The passion for the people of the Industry, leading, developing and creating opportunities for others.Additional InformationWhy join Accor?Learn your Way - Access to our Accor Academy so you can Earn while you Learn!Work Your Way - work life balance.Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage & Accommodation Worldwide.Uniforms provided, washed and laundered daily.Access to our Employee Assistance Program.Refer a friend incentive.Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
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