Assistant Customer Manager, Foodstuffs Job Description The Assistant Customer Manager & Vendor Managed Inventory (VMI) for Foodstuffs is responsible for supporting the Customer Managers in the delivery of specific elements of the Joint Business Plan.
The Assistant Customer Manager will support the Customer Managers in all elements of business processes including forecasting, promotional planning/evaluation, category reviews, analysis, business and market reporting.
The Assistant Customer Manager will be the preferred contact for Foodstuffs customer supply and replenishment.
The Assistant Customer Manager role will have ownership of the 4SQ account and represent KCNZ with this customer.
Responsibilities:
Delivery of sales, profit and share targets for the Foodstuffs Customer within allocated categories.Work with the Customer Managers to prepare for customer meetings.
Provision of scan/consumer insights data by agreement with Customer Manager.Field Engagement including store ranking reports and opportunities, distribution opportunities and field focuses are communicated on time and accurately.
Be the first point of contact for Field enquiries.Ownership of field reporting tools - PNS spreadsheet, store reports, store JBP reports.
Timely communication of these tools to the field team.Attend customer meetings and play an active part in engaging the customer.With the relevant Marketing Managers, develop GTM plans to execute specific activation events within the customer.Customer specific projects as allocated.Provision of clear up-to-date inputs to business processes, e.g., promotional evaluation, customer business planning, forecasting and business reporting.Weekly review of in-store promotional activity and pricing and share with the team.VMI for Foodstuffs with occasional time spent at FS offices.Working with the supply team to communicate proactively regarding supply issues.Communicate proactively with customer teams regarding forecast changes/needs.Relevant Experience: Two-plus years of FMCG sales experience; with ideally some cross-functional experience (e.g., Category/Marketing).Relevant tertiary qualifications.Understanding of Supply Chain networks.To Be Considered: Click the Apply button and complete the online application process.
A member of our Talent Acquisition team will review your application and will be in contact with additional information accordingly.
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