Mo te whai waahi | About the opportunity You will work closely with the Customer Hub Lead to deliver seamless and engaging customer experiences, aiming to ensure every interaction with our customers is a great one. Providing key support to the Customer Hub Lead, you will be responsible for implementing Customer Hub team workflow management plans including task queue management, ensuring interactions and tasks ebb and flow to customer and business demand. A champion for Farmlands' values and brand, you will provide engaging, empathetic and customer-centric experiences and interactions. Mohou ake | About you Leadership skills with strong relationship building and coaching skills. Strong written and oral communication skills with attention to detail. Analytical and critical thinking skills. Excellent initiative, problem-solving, and organizational and time-management skills. Ideally experienced with Microsoft D365. Knowledge of AML and CCCFA is an advantage; however, we are fully committed to training the right person. Mo nga painga | About the benefits You'll be rewarded with: Competitive remuneration package. Sick leave from Day 1. Paid birthday leave. Access to training through our online library, The Greenhouse. Staff discounts at Farmlands Retail Stores. Exclusive Farmlands shareholding offer providing access to a vast array of discounts with our Card Partners. Additional support for parents - 10 weeks of fully paid parental leave for primary carers and 2 weeks' paid partner's leave. Mo matou | About us At Farmlands - Te Whenua Taroa, our purpose is to enable improved profitability and productivity for NZ farmers and growers, and our vision is to be the 'go-to' for everyone connected to our land. This is what gets us out of bed in the morning and keeps us going day in and day out. As New Zealand's largest farming co-operative, we have an annual turnover of more than $2.3 billion, with over 1200 staff in over 80 locations from Cape Reinga to Bluff. In addition to our strong core retail business, we have a well-established shareholder card network with operations in feed production, nutrition, ecommerce, fuel, distribution, and agronomy, to name a few. Joining our team gives you the chance to contribute to a Kiwi-owned brand. We offer autonomy in a collaborative fast-paced environment where we truly value 'Minds Open', 'Be-ing You', and 'See-ing it Through'. Te Tono | How to apply Apply online with your CV and cover letter and we'll do the rest. We'd love to hear from you and know you'll most definitely grow your career - and us - at Farmlands. Applicants must have the legal right to work in New Zealand. #J-18808-Ljbffr
