Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionThe Assistant Outlet Manager will liaise between multiple food and beverage venues to ensure the success of every guest experience – and model exceptional service and leadership skills among your team.Responsibilities:Consistently offer professional, friendly and engaging serviceLead the F&B Outlets team in all aspects of the department and ensure service standards are followedHandle guest concerns and react quickly and professionallyAssist in recruiting and training all Outlet ColleaguesBalance operational, administrative and Colleague needsAttend regularly scheduled departmental meetingsMaximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotionsHave full knowledge of all Outlet menusAssist in managing the departmental budgetFollow outlet policies, procedures and service standardsFollow all safety and sanitation policies when handling food and beverageOther duties as assignedQualificationsPrevious Food and Beverage leadership experience requiredPrevious point of sale system experience requiredComputer literate in Microsoft Windows applications requiredUniversity/College degree in a related discipline preferredExcellent communication and organizational skillsExcellent written/spoken English is required, as well as good written/spoken French is an assetStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all times
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