Area Sales Manager
Retail Excellence & Sales SOUTHLAND, New Zealand
Join Bay Audiology in a leadership role. Be part of a global growing brand.
About us:
Amplifon is the global leader in the hearing care retail industry. Since 1950, we've been changing the lives of millions of customers all around the world. We have a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and constantly challenge and improve the customer and employee experience.
We are a global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With more than 20,300 people worldwide, we operate through a network of over 9,000 points of sale in 26 countries and 5 continents. We attract, develop, and empower the most talented people to make more possible and demonstrate our values every day.
Life at Amplifon:
Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. Here you'll find all the support, tools, and opportunities you need to grow, whether it's through our top-class development programs or by taking on projects in other parts of the world. Your colleagues will be there to motivate and inspire you every step of the way.
Bay Audiology New Zealand (a brand of Amplifon Group) is looking for an Area Sales Manager to lead and inspire all staff under their leadership. The Area Sales Manager will lead business development opportunities and new clinic roll-out, contribute towards business strategy and market development, motivate people, and improve overall performance.
Key Responsibilities and Accountabilities:
Actively monitor and control KPIs and operating costs including weekly review of clinic performance and development of improvement plans.
Manage financial performance of the Area while growing the business.
Develop and monitor an annual budget for the Area that includes Human Resources services and administration.
Budget responsibility for the Area, including management of teams to achieve bottom line EBITDA.
Ensure effective capacity management of team members.
Deliver a culture in the team that encourages staff to act and make decisions as if they were business owners.
Motivate, train and mentor people to achieve best practice in business performance and opportunities for personal growth.
Drive processes to achieve best practice operations and excellence in client services.
Develop and enhance capability of team and ensure operational excellence and consistency throughout the Area.
Ensure gold standard client experience is delivered.
Contribute towards the development and implementation of satellite site strategy.
Develop Area specific marketing/community relationship strategy.
Contribute towards business strategy and market development through innovative and out of the box ideas/solutions.
Implementation of new clinic rollout plan where relevant.
Ensure that each clinic within the area performs to its optimum revenue generating capacity.
Development of new channels to market.
Aggressively grow business through market development, opportunities for acquisition, satellite clinics etc.
About you:
A proven leader with outstanding interpersonal skills and a knack for leading and managing culturally diverse teams.
Strategic sales planning, forecasting and budgeting skills.
Great relationship building skills.
Excellent customer service understanding and ethic.
Advanced commercial management capability.
Planning, scheduling and organising skills.
Leadership experience in audiology, healthcare, optometry or retail preferred.
Experience in maximising productivity and ROI in a service business where diary/appointment maximization is critical.
As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.
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