Kia ora, I'm Cynthia, the Head of Credit Risk Infrastructure at Heartland. I'm looking for a Consumer Credit Quality Assurance Analyst to join our awesome team in Newmarket, Auckland.Is this your next role?The Analyst - Credit Risk Infrastructure is responsible for assessing the compliance and quality of lending decisions made by the Consumer Credit Operations team. This role involves conducting hindsight reviews across various metrics, including policy compliance, CCCFA compliance, overall assessment quality, and more. The analyst will provide insights and recommendations to improve processes and ensure that all credit assessments align with regulatory and company standards. Additionally, the role may involve supporting other critical functions within the Credit Risk Infrastructure team as needed.Does this sound like you?With great communication skills, you have outstanding attention to detail. You're a great problem solver and thrive in a fast-paced environment. Happy to roll your sleeves up, you're flexible when needed and work at pace.Your ideal experience and skills:Strong understanding of consumer credit, lending policies, and CCCFA requirements.Excellent analytical and problem-solving skills, with attention to detail.Strong ability to convey complex information clearly and effectively to various stakeholders.Capable of managing changing priorities and supporting multiple functions within a team.Works well within a team environment, supporting colleagues and contributing to shared goals.Experience in credit risk, quality assurance, or a similar role within financial services is preferred.Can you see yourself here?We're innovative and always evolving. We work together as one team and have big ambition. We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people. We offer real opportunities for learning and career development.Some of our other benefits include:Some of our perks include employee banking benefits, an excellent insurance package, flexible working options, sports teams (touch, netball and football), and Friday night pizzas and drinks!Diversity & InclusionAt Heartland, we're proud to celebrate the many characteristics that make each of us different. We are committed to improving the inclusiveness of our workplace, enabling our people to be authentic and helping us better understand and respond to our customers. We're a Living Wage Employer, a Hearing Accredited Workplace, and have recently received the Rainbow Tick.Heartland is an equal opportunity employer. We strongly encourage everyone to apply and we welcome everyone to the team.Keen to learn more?Please note you must be eligible to work in New Zealand.
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