Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertSelect how often (in days) to receive an alert:Make a difference as an Advisor, Business Operations.The purpose of the role and your unique contribution is to provide operational excellence in validation, processing and credit control.A highly organised and effective administration function in order to assist with the achievement of the business unit and broader Company objectives.Overall, the role is accountable for ensuring that allocated work is dealt with efficiently and accurately and in a customer focused manner.This permanent full-time role offers flexible working arrangements.Experience and commitment to providing superior internal and external customer serviceIntermediate computer skills (particularly in Microsoft Word, Excel, PowerPoint and Outlook)Strong numerical and verbal literacy skillsThe ability to work effectively as an agile, adaptable team member and display a Ready for Anything attitude by being solution focussed and proactive when responding to challenges as they ariseSuccess orientated and committed to achieving objectives and delivering resultsAbility to respond, understand and resolve customer and / or broker issues, identifying areas of concernIAG is the largest general insurance group in Aotearoa New Zealand and Australia.
We're also a tech and research facility, a hub forclimate change experts and a centre of resiliencedesign.
We chat over coffee with customers,advocate for them in the corridors of Parliament andback them up in the community when life's momentshit hardest.You'll know our brands – AMI, NZI, State Insurance, NRMA Insurance, CGU, WFI and ROLLiN' to name a few.
Together theyturn our IAG purpose of making your world saferinto action by helping, supporting ambitions andmaking insurance accessible.We acknowledge Tangata Whenua in Aotearoa and are committed to growing Maori prosperity and well-being in Aotearoa through He Rautaki Maori (IAG's Maori Strategy).We celebrate unique viewpoints shaped by life experiences, cultures and passions.
We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments.
We're committed to being a safe and supportive workplace for all our employees.We do this because we're ready for you.All this shows up in what we offer:Competitive remuneration and recognitionUp to 50% off personal insurance, including home and motor insuranceFlexibility through our MyFlex program - supporting you to live life to thefullGrow your skills and career development with theIAG Academy program#J-18808-Ljbffr