ASB Advice Centres (Branch Banking)Here at ASB, the customer is at the heart of everything we do. Personal Banking is currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised, and convenient solutions for our customers.The Advice Centre Assistant Manager role at our Whangarei & Dargaville Advice Centres has become available as we seek a successor who can continue the excellent leadership and momentum already in place, while also bringing your unique skills and vision to the team.Reporting to the Advice Centre Manager, you will play a key role in supporting and enhancing the capability, performance, and overall operation of the branch. Your primary responsibility will be to provide proactive leadership to inspire, guide, and develop a high-performing frontline team. You will set a winning culture that fosters unbeatable customer service and ensures exceptional outcomes. Working collaboratively, you will also help coordinate the delivery of ASB's products and services, driving operational excellence and team success.This is a permanent role, working 40 hours per week on a working roster from Monday to Friday. This position is based in Whangarei, but you are required to work across Dargaville as well.This role is ideal for someone who thrives in a fast-paced, results-driven environment and is eager to leave their mark on a thriving team.You will need to be passionate and have the ability to drive and motivate others to provide unbeatable experiences and outcomes for our customers. In this fast-paced environment, you will have the ability to lead, coach, and develop your frontline team.Your leadership qualities and the ability to operate in a highly regulated environment will enable you to give clear direction, guidance, and support as required. We are looking for applicants who can build credibility with their team, are proactive, and are confident in their ability to foster successful team environments.What's in it for you:This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations.Join a diverse and inclusive environment where we are united as one team, working together to accelerate progress for all New Zealanders. ASB offers a fun and supportive team with awesome benefits.You will also have access to:A competitive market salaryA broad range of exclusive Staff Banking BenefitsHealth, Life and Income Protection InsuranceJoining a dynamic and diverse teamMe pehea te tono | How to apply?If you're ready to take the reins and lead with confidence, please register your interest in this position and apply online. We would love to hear from you!
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