Advanced Services Engineer

Details of the offer

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job DescriptionWho You'll Work With Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance, and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.
What You'll Do You will provide advanced post-sales engineering support forArista's Open Networking Data Center and Campus networking deployments for our enterprise and commercial customersReview customer network designs for an EVPN, VxLAN, leaf-spine architecture and make recommendations for deploymentAssist customers in deploying and maintaining Arista's Network Packet Broker solutionsMigrate or interconnect to/from Cisco, Juniper, and other vendors to Arista infrastructureAssist with configuration build-outs including creating network provisioning automation using Python and tools such as Chef or AnsibleAssist with implementation and change controlsYou will assist with proof of concepts (POC) and in-depth testing to validate design scenarioProvide bug scrubs and code recommendationsProvide interface to TAC and internal development teams and the customerYou will provide customer advice regarding architectural questions, product prerequisites, product features, etc.Translate complex business requirements into Leaf-Spine Network solutionsAssist Pre-Sales Engineer and Account Executives with designing Network solutionsEstablish and maintaining strong relationships with key partnersAttend key partner events, training sessions, and provide ongoing training with the customer teams globallyContinue training to maintain expertiseAbility to understand the client's business objectives and technical needsAbility to meet Service Level Agreements (SLAs) for sales and clientsRegularly exercises discretion and independent judgmentMaintain professional relationships with teammates, partners, and clientsSome travel may be required within assigned territoryQualificationsBachelor's degree in Computer Science or equivalentNetwork Industry Certification preferred (e.g. CCIE (R&S), JNCIE)5+ years' working experience with network technologies including network design and deployments of Campus and Data Center networks. Knowledge of leaf-spine architectures highly desired.5+ years' minimum experience with Cisco-based technologies focusing on infrastructure and voiceDemonstrated experience in technical post-sales, as either a Network Consulting Engineer or as an Advanced Systems (AS) Engineer preferredExperience with Cisco enterprise routing/switching within large data center enterprise customers (Catalyst, Nexus, ASR)Expert knowledge in the following areas: Ethernet, VLANs, VxLAN, EVPN, IP Routing, TCP/IP, OSPF, BGP, eBGP, Multicast, QoS, Wi-Fi, NPBExpertise in at least one area of Data Center related technologies - Openstack, SDN, NFV, Load Balancers, Virtualization, Linux toolsExpert level knowledge of industry-standard CLIAbility to write white papers a plusBackground in Perl, Python, Scripting for creating network automation is highly desiredExcellent customer service and verbal communication skillsExcellent written skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow-upAdditional InformationGlobal company and market leaderFantastic workplace cultureFlexible working arrangementsGreat career prospectsExcellent facilities with modern tools of the trade
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