Kia hiwa ra!
Here's your chance to join a health system that truly cares. Here in Waitaha, Canterbury, the Te Whatu Ora, Health New Zealand is a world leader in the delivery of integrated healthcare, and right now we have an opportunity within our Radiology team. As a highly skilled Administrator, you'll play a key role in continuing our culture of constant improvement. Te Whatu Ora - Waitaha is home to a busy Radiology service with the largest tertiary centre in the South Island. The service also encompasses several other sites including Christchurch Women's, Burwood and Ashburton hospitals. Our hospitals house state of the art equipment and offers a varied case mix including local and regional, general and subspecialty work.
Mo te tunga | About the role
We have an exciting opportunity for Administration Scheduler that supports the Radiology Department. This is ideal for someone who is a team player, has a customer-centric approach, and enjoys improving processes. You will be part of our Radiology team that is respectful, curious, and supportive, that promotes development and embraces ongoing changes.
In this role you will provide administrative support, which includes front of house duties, patient bookings, communication with the patients and their whanau as well as any other general admin that is required. You will also be involved in managing relationships with internal and external stakeholders.
We are looking for candidates who are available to work part-time (24 hours per week) working 8 hours between 07:00am – 5:00pm and also have the ability to pick up extra when required. Days of work to be discussed.
As part of the Administration and Clerical Pay Equity Claim settlement, this role has been mapped to National Band 5 steps / Profile 5B.
Responsibilities include:
Greeting patients and visitors in a warm and friendly manner and directing them to the appropriate area
Providing administrative support to all staff within Radiology as required
Recording information accurately and maintaining the integrity of the database
Observing all Te Whatu Ora (Health NZ) safe work procedures and instructions
Booking outpatient appointments, whilst considering planning, scheduling and communicating the appointments to the patients
Being mindful of patients' needs and constraints.
Managing daily workload effectively and efficiently
Managing waitlists in keeping with the MOH guidelines.
Nga pukenga me nga wheako | Skills and experience
This role requires the following:
Essential
Excellent customer service skills – people-focused
A team player – is flexible and always ready to help and support colleagues
Technically savvy – quick at picking up new applications/systems
Excellent organisational, time management, and problem-solving skills
Ability to achieve accuracy and maintain attention to detail
Ability to meet deadlines and work unsupervised
Intermediate to advanced user in the Microsoft suite of products e.g., Word, Outlook, Excel
Excellent keyboard skills
High level of written and verbal communication skills
Demonstrated perceptiveness and a proactive approach in an administrator role
Desirable
Broad administrative experience in a health-related field
Knowledge of medical terminology
Familiarity with the public hospital system (including the patient management system)
Awareness of people of differing cultural backgrounds
Mo matou | About Us
"Ko nga tangata, te matua mahi - Putting people at the heart of all we do"
We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Maori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.
The culture at Health NZ Te Whatu Ora Waitaha Canterbury, is driven by our a Matou Uara (Our Values):
Care and respect for others - Manaaki me te whakaute i te tangata.
Integrity in all we do - Hapai i a matou mahi katoa i runga i te pono.
Responsibility for outcomes - Te Takohanga i nga hua
Nga hua | Benefits of working at Health NZ Te Whatu Ora
When you work at Health NZ Te Whatu Ora, you are part of a wider whanau that will support you along your journey. We offer great coaching, mentoring, and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants, and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self.
Tono inaianei | Apply Now
Only applications submitted via our career site will be accepted, therefore apply directly on our career site here. Contact Kerri McCarthy - ****** for additional information.
We have a range of clinical and non-clinical roles at Health NZ Waitaha Canterbury; there could be a place for you!
Please visit our careers website for other roles and find your ideal fit within the Health NZ Waitaha Canterbury.
Nau mai, haere mai, tauti mai!
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