We have a rare part-time (20hrs pw) opportunity for you to take ownership of administrative responsibilities and supporting the Housing Support teams in the East Coast North Island region.If you're looking for a fast-paced, varied role where no two days are the same - read on!Part-time permanent opportunities in our Napier office with a salary of $66,834 + 5 weeks' annual leave (pro rata)As an Administrator Housing Support, you'll play a key role in providing efficient and proactive administrative services to ensure our offices run smoothly. This could involve keeping our teams fully stocked with stationery, collating documents for tribunal matters, through to reporting and document storage/filing.You'll be the first point of contact for customers visiting our office and will deal with customer communications and queries, as well as providing internal administrative support and coordination across our local office.Meet and greet customers or whanau when they arrive at the Kainga Ora office.Support the effective running of the site office/s including office facilities to ensure a safe, efficient work environment.Complete a range of administrative activities critical to the support of site operations such as supporting planning and delivery of events, records management, printing, scanning, etc.Manage emails to the group mailboxes to ensure a timely response (or escalation when needed).Work alongside the Housing and Wellbeing Support Team to provide support in areas such as:Contacting customersCompleting financial tasks (e.g., raise and amend purchase orders, receipt invoices, and Flexipurchase administration as required)Lodgement and management of mediation applications with MBIE including regular monitoring and maintenance of the Tenancy Tribunal tracking spreadsheet as required.Assisting with preparation of sign-up documents.Scheduling customer meetings.Capture and maintain customer records in a consistent and timely manner in the appropriate internal system, aligned to Kainga Ora guidelines and standards.Provide training and peer support to other Administrators.As a Kainga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need. We want to ensure you are healthy and have work-life balance. We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments, and study opportunities.At Kainga Ora, ours is the important responsibility of transforming New Zealand's housing choices, outcomes, and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.What is exciting about working for Kainga Ora is getting the chance to make a real and positive impact on New Zealanders' lives. With skills, planning, and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.We are passionate about transforming New Zealand for the better. That includes being a trusted partner for Maori and iwi, protecting and enabling their rights, interests, and aspirations under the guidance of Te Tiriti o Waitangi.Our values were developed by us, for us. They unite us as an organisation and guide how we work every day. Our values are:Manaakitanga - People at the HeartWhanake - Be BoldTo view the position description and apply for this role, please follow the online process via . Please note: all applicants, including existing employees, need to follow this process.Applications close at 5.00pm on Sunday 17 November 2024We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.