0.8FTE (32 hours per week)Permanent part-time positionThe roster will be communicated to the successful applicant at the interviewHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders.
Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whanau-centred care, and excellence.About the roleWe have a permanent part-time position available working 32 hours in our Emergency Department for an Administrator.
We operate on a 24 hours, 7 days a week basis, so preference will be given to applicants who are available over the full range of day, night, and weekend shifts.This is a busy and demanding role, being the initial point of contact for patients arriving at the Emergency Department and ensuring patient management systems are accurately updated and processes carried out in a timely manner.As part of the Administration and Clerical Pay Equity Claims settlement, this role has been mapped to National Band 4/Profile 4A.In this role you will be responsible for:Administration of Te Whatu Ora patient management systemPrioritising competing admin tasks for efficient patient flowProcessing patient information, records, and Accident Compensation informationShowing respect and maintaining confidentiality of informationProviding great customer service to patients, staff, and whanauHaving empathy, being calm under pressure, and attentive to detailAbout the Team/Service/LocationChristchurch Emergency Department (ED) is the largest ED in the South Island, seeing more than 101,000 patients per year and covering a population catchment area of 500,000.
We are part of a dynamic multidisciplinary team in the Emergency Department at Christchurch Hospital.About youYour skills will include:Technically savvy – quick at picking up new applications/systemsExcellent organisational, time management, and problem-solving skillsAbility to achieve accuracy and maintain attention to detailAbility to meet deadlines and work unsupervisedA team playerIntermediate user in the Microsoft suite of products e.g., Word, Outlook, ExcelExcellent keyboard skillsHigh level of written and verbal communication skillsDemonstrated perceptiveness and a proactive approach in an administrator roleBroad administrative experience in a health-related fieldKnowledge of medical terminologyFamiliarity with the public hospital system (including the patient management system)Awareness of people of differing cultural backgroundsWorking for Health New ZealandHealth New Zealand | Te Whatu Ora is 'the weaving of wellnesses.'
We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.
The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work.
It also promotes the cultural change needed for the whole system to reach equity in health outcomes.Our people are at the heart of everything we do.
Health New Zealand is committed to being good employers and honouring our equal employment opportunity obligations.Our commitment to equity, diversity, and inclusionWe want to see the real you in your application and welcome the real you on board if you come and work with us.
Skills are gained across many areas of our life, not just in formal employment.
If you can demonstrate the skills listed in the ad, but the experience was gained through whanau life, community, or mahi aroha (volunteering), we encourage you to apply and share your story with us in your cover letter.We particularly welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.How to ApplyTo view the position description and/or apply for the role, please click "apply now." All applications must be submitted through our online careers.
If you have any questions about the role, please contact Kerri McCarthy at ****** note, we will be reviewing applications when received and may proceed with the recruitment process before the closing date of this advert.
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