Administration Support - Patient Information Centre at Te Whatu Ora - Health New Zealand Hauora a Toi Bay of Plenty, Bay of PlentyPermanent Part-time – 24 hours per week Monday, Tuesday, Thursday and FridayStrong administrative and relationship building skills required.Subsidised onsite hospital gym + staff carparkJoin Health New Zealand | Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it.
We are currently seeking a Patient Information Centre Administration Support based at either Whakatane or Tauranga Hospital. This is a permanent part-time position working 24 hours per week – Monday, Tuesday, Thursday, and Friday.
The purpose of this position is to ensure the patient information centre provides excellent customer services for all patients, their families, primary care health professions, and all other consumers of Hauora a Toi Bay of Plenty by promoting a 'one stop shop' for patients requiring information across all services.
This includes continual developing and improvement of processes to ensure that timely resolutions or escalation of patient queries; appointment coordination and rescheduling of appointments where appropriate are completed in a timely patient-centred manner.
To be successful in this position, it is essential for you to have a high level of customer service and interpersonal skills. You will have strong administrative and organisational capabilities and the ability to use discretion, judgement, and initiative to find solutions to problems.
We are looking for someone with a positive attitude who enjoys building strong relationships with stakeholders. You will have proven time management skills, high attention to detail, and good knowledge of patient information systems and medical terminology.
If you are looking for an opportunity to contribute and make a difference, please apply online now!
Me pehea te tuku tono - How to Apply To view the position description and to apply for this role please visit Te Whatu Ora – Health New Zealand Hauora a Toi Bay of Plenty website here.
For tracking and reporting purposes, all applications must be submitted through our online career's portal. For additional information or to arrange a confidential chat, contact Jane Lyle, Team Leader, Support Net on 027 253 1399.
Children's Act 2014 Due to this position having contact with children and Te Whatu Ora Hauora a Toi Bay of Plenty commitment to child protection, you will be subject to 'safety checks' under the Children's Act at the time of hire and thereafter as per the relevant legislation.
Employer: Te Whatu Ora - Health New Zealand Hauora a Toi Bay of Plenty
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