Southern Cross Healthcare – Rotorua, North IslandSouthern Cross Hospital Rotorua is a modern surgical hospital serving the local community and the greater Bay of Plenty region. The hospital is characterised by a friendly, professional surgical nursing team, and offers credentialled medical practitioners and their patients access to superb facilities. These include three advanced theatres, modern theatre sterilisation systems unit, 22 inpatient beds in comfortable, well-equipped rooms, and a purpose-built day stay facilities.Surgical specialities include orthopaedic and General surgery, Urology, Otolaryngology, Minor Plastic Surgery, Gastroenterology, and Gynaecological surgery. The broader Rotorua campus is shared by a cardiologist, Canopy Cancer Care and TBI.The purpose of the role is to be a professional and customer-focused, face-to-face, and telephone first point of contact. You will be responsible for administrative tasks such as handling patient information, revenue processing, and organising visitors. This is a full-time, 1 FTE role.ResponsibilitiesA professional, friendly, warm manner with a customer-focused approachBe well-presented, have great communication and interpersonal skillsHave excellent written and verbal English and highly competent data entry skillsAbility to manage workload efficiently with accuracyBe able to multitask while remaining calm and thorough under pressureAbility to work both collaboratively in a team as well as independentlyPrevious experience in the health sector would be a definite advantagePrevious experience with Accounts Payable is requiredBenefitsCompetitive remuneration packageFunded health insuranceChristmas and New Year breaksFlexible working arrangementsDiscounts on products and services from a range of our partnersOpportunity to be part of our Employee Rainbow NetworkKo wai matou | Our OrganisationSouthern Cross Healthcare is driven by a clear purpose to advance the provision of quality healthcare in Aotearoa New Zealand. Our people are at the core of everything we do and the care we provide. We combine the skills of more than 4,000 people, including 2,000 nurses and anaesthetic technicians working with more than 1,200 specialists, surgeons, anaesthetists, and allied health professionals.Together, we are one of the largest providers of healthcare in Aotearoa New Zealand and the most trusted brand in our industry. Our strong 'for purpose' organisational ethos means we don't merely think in financial quarters; we think in generations and the decades it takes to get there.As an organisation, we are committed to upholding the principles of Te Tiriti o Waitangi and providing a culturally safe environment that demonstrates manaakitanga and embraces the unique perspectives and experiences of our people. We aspire to have a workforce that reflects the diversity of Aotearoa New Zealand and welcome applications from people of all communities and backgrounds.If you would like to discuss your specific needs and how we can support you, please reach out to our Talent Acquisition team at ****** for a confidential conversation.Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare.For a copy of the Job Description visit Administration-Support---Position-Description.pdf
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