Entrada Travel Group is a leading tourism and travel operator, with an extensive collection of high-quality experiences across New Zealand and Australia. In New Zealand, we offer a unique and broad range of passenger experiences, with iconic brands such as InterCity, Explorer Bus, Auckland Whale & Dolphin Safari, Northland Ferries, and sightseeing brands GreatSights, awesomeNZ, and Gray Line NZ. In tropical North Queensland Australia, we own and operate a unique collection of dive and snorkel tours and liveaboard experiences, island, and inner cruises. In 2023, we welcomed Greyhound Australia (headquartered in Brisbane) to the Entrada family.
About Northland Ferries:
With history dating back over 100 years, Northland Ferries provides reliable and efficient transport options for local communities and visitors across the Northland region in the Bay of Islands and Hokianga Harbour. Our vehicle and passenger ferries operate year-round and can accommodate a variety of vehicles, from motorbikes to large trucks and trailers.
As an integral part of the community, we also assist local emergency services with after-hours support to help keep our communities safe.
About the Role:
We are looking for an experienced Administration Coordinator to join our team on a permanent, full-time basis. This role is based in the beautiful Bay of Islands and plays a crucial role in ensuring the smooth operation of our ferry services, ensuring smooth and efficient processes and working closely with our Marine and Tourism Operations team.
Key Responsibilities:
Manage administrative tasks such as stock takes, stores orders, and system maintenance (Timefiler and CustomLinc).
Oversee financial duties including accounts payable, invoicing, and cashier functions.
Deliver exceptional customer service, assisting with ferry card sales and inquiries.
Actively participate in our Health & Safety committee, ensuring compliance with regulations and company standards.
Support other teams as needed during busy periods or special events.
What We're Looking For:
Proven experience in administration and financial processes.
Strong customer service skills with a positive and professional attitude.
Proficiency in Microsoft Office and administrative systems like CustomLinc and Timefiler.
Excellent communication skills and the ability to work effectively under pressure.
A commitment to safety, teamwork, and sustainability.
Why Join Us?
Work in one of New Zealand's most beautiful locations with a dedicated and passionate team.
Be part of a company that values respect , whanau , courage , and fun .
Enjoy long-term stability with the opportunity to grow within the organization.
If you're looking for a permanent role that offers variety, a great work environment, and the chance to make a real impact, we'd love to hear from you!
Apply Now:
Please submit a cover letter that reflects who you are and why this role is of interest to you, along with your CV. To apply for this role, you MUST be a New Zealand citizen, resident, or have secured the right to work in New Zealand with a valid visa.
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