Admin Assistant

Job Summary

The Integrated Community Stroke Service provides specialist care for Stroke and Transient Ischaemic Attack (TIA) or mini stroke patients, their families, and carers throughout Cornwall and the Isles of Scilly.

The team consists of a Countywide Lead, Locality Team Leads, Stroke Specialist Nurses, Therapists, Business Support Supervisor, Secretaries, and Administrative Assistants (this role).

Under the direction of the Business Support Supervisor, this role will support the Integrated Community Stroke Service in administrative and secretarial duties, patient bookings, and assisting with the input of clinical activity data.

This post can be split between Bodmin Health Centre and Camborne Redruth Community Hospital.

Main Duties of the Job

The post holder will be a key foundation member in providing full clerical support to various key functions within the ICSS Team to provide an efficient and effective administrative service.

Be the first point of contact for all patients, their relatives, carers, health and social care professionals, referrers, and visitors and ensure they are fully assisted, as required.

Person Specification

Education / Qualifications

Essential

GCSE Maths and English or equivalent

RSA III Word-Processing or equivalent

Desirable

NVQ2 level 2 in business admin or relevant qualification / experience

Skills and Aptitude

Essential

Ability to meet deadlines and work accurately and calmly under pressure

Excellent communication and interpersonal skills

Ability to prioritise and work proactively using own initiative

Knowledge and Abilities

Essential

Experience of Microsoft Office applications including Excel and Word

Data input

Desirable

Experience working within admin in an NHS setting

Experience of the Trust's computerised information systems (RIO, PAS etc)

Other

Essential

Ability to travel independently where required

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