Tekapo Springs: Activities Manager
Are you an exceptional people leader, with great aquatics and winter sports skills and experience, looking to be part of an iconic business, that has been delighting customers for over 15 years. Then look no further we have the opportunity for you with a competitive salary and benefits.
About Us: Tekapo Springs is a world-class tourism destination, offering a range of activities including pools, an ice rink, a tube park, and other seasonal activities. We are committed to providing outstanding customer experiences and creating unforgettable memories for all our visitors.
Position Overview: We are seeking a dynamic and experienced Activities Manager working full time to lead our activities team at Tekapo Springs, located at beautiful Lake Tekapo. This is a key leadership role where you will be responsible for developing the annual activities plan, overseeing the day-to-day operations of our pools, tube park, ice rink, and summer activities. You will ensure that our activities are safe, well-presented, and exceed customer expectations.
Key Responsibilities:
Collaborate with senior leadership team: to develop and deploy annual activities plan, ensuring optimised utilisation of facilities
Operations Management: Ensure the seamless running of all activities, with equipment maintained to the highest standards and activities ready for customers daily.
Develop and support delivery of new activities products: ice skating lessons, team pursuits, pool activities
Team Leadership: Lead by example, aligning the team with Tekapo Springs' values and strategic goals. Mentor supervisors, manage rosters, and ensure adequate staffing. Ensure staff are trained, certified, and inducted properly. Support staff growth through performance management and succession planning
Customer Experience: Deliver a world-class experience to every visitor.
Health & Safety: Lead health and safety practices, ensuring compliance with policies and legislation. Oversee hazard management and training for all activities staff.
Finance & Administration: Manage budgets, rosters, and payroll for the activities team. Provide monthly reports and assist in budget planning.
Essential Skills and Experience:
Leadership and staff management i.e. rosters, recruitment, performance management and development
Advanced skills in both summer and winter activities i.e. competent skater and lifeguard and first aid qualified.
Aquatics background with strong understanding of pool facilities and Health & Safety legislation.
Tourism sector experience with proven ability to succeed in commercial business environments
Relevant qualifications, PHEC and certified skills active assessor
How to Apply: If you are a motivated leader with a passion for delivering exceptional customer experiences, we want to hear from you! Please submit your CV and a cover letter outlining your suitability for the role to Billy Kerr at ****** . You can also apply online at https://tekaposprings.co.nz/hours/#current-vacancies
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