Job DescriptionWe are looking for a friendly, professional, and proactive person to join our Auckland Team based in Penrose.
This role requires good communication skills, invoicing experience, and the ability to multitask and work well in a team environment.
This is a busy, hands-on role where you will be responsible for the entry of invoices and customer payments in the accounting system, as well as the cash collection of all customers.The Key Responsibilities Of This Position IncludeCustomer management: set up new clients in the accounting system, conduct credit checks, and update details accordingly.
Sort any customer queries related to customer invoices by liaising with operations and management.Invoices and credit notes: raise manual invoices as requested and manage/process credit note requests.
Distribute invoices as applicable.Banking: enter receipts against clients' accounts based on payments received and generate and distribute monthly customer statements.Debt collection: follow up overdue invoices with customers by email, phone, and any means of communication required.
Escalate within the team (commercial team and/or management) when appropriate.
Issue overdue notices, stop credit, and final notices.Investigate and resolve payment discrepancies.Process and systems improvements: identify and implement any opportunities in streamlining processes, improving documentation, accounting, and invoicing systems optimization together with relevant parties.Act in accordance with the Eurofins Code of Ethics, and all other relevant policies and procedures, as updated from time to time.Administration duties supporting multiple departments.QualificationsStrong customer service focus.Experience in Accounts Receivable and Debt Management.Analytical skills and attention to detail.Excellent written and verbal communication skills.Ability to work independently and within a team.Great organization and time management skills.Additional InformationAll candidate CVs and cover letters will be reviewed; however, please note that we are not always able to respond to every expression of interest submitted.This opportunity is only open to candidates who are eligible to work in New Zealand, and already have work rights or an appropriate working visa.
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