Job Description: We are looking for a remote Account Support Associate to join our team at Comcast in Wellington, NZ. As an Entry Level position, this role is ideal for adaptable and energetic individuals who possess excellent persuasion and critical thinking skills. The Account Support Associate will be responsible for providing support to our clients and ensuring their satisfaction with our services. Responsibilities:1. Communicate with clients via phone, email, and online chat to address their inquiries and resolve any issues.2. Assist with onboarding new clients and provide training on our products and services.3. Maintain accurate records of client interactions and transactions in our CRM system.4. Collaborate with the sales and marketing teams to identify opportunities for upselling and cross-selling.5. Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction.6. Monitor client accounts and identify any potential risks or opportunities for improvement.7. Stay up-to-date on industry trends and new technologies to better support our clients. Requirements:1. Bachelor's degree in Business, Communications, or a related field.2. Strong communication skills and the ability to effectively persuade and influence others.3. Excellent critical thinking skills and the ability to problem solve under pressure.4. Detail-oriented with strong organizational skills.5. Proficient in Microsoft Office and CRM software.6. Must be able to work independently and manage multiple tasks simultaneously.7. Previous experience in customer service or account support is a plus but not required. Benefits:1. Relocation allowance for eligible candidates.2. Gym membership reimbursement.3. Company-provided transportation for team events and meetings. Working Environment:At Comcast, we strive for a harmonious workplace where collaboration and respect prevail. We encourage a diverse and inclusive work environment where all employees are valued and respected for their contributions. Equal Opportunity Statement:Comcast is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and included. Deadline to apply: ******** Join our team and help us provide exceptional support to our clients! Apply now for the Account Support Associate position at Comcast in Wellington, NZ.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.