Account Manager - Strategic Accounts

Details of the offer

Manage the sale of CyberCX capabilities, products, professional services and managed services.
05th November, 2024 The work we do matters
We protect and defend our customers and communities by providing the most comprehensive range of cyber security professional services in the region.

With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education.

If you're ready to work with teammates that get you, a leader that supports you and customers that need you, then you're ready for CyberCX.
How you will make an impact
Drive engagement with your client market and take accountability for end-to-end customer engagement model. Your remit will cover sales, revenue, profitability as well as customer success and satisfaction.

Day to day you will:
Lead growth of existing accounts, resulting in increased value for the customer through CyberCX products and services, and a broader and deeper reach of CyberCX in accounts' sales, revenue, profitability.
Consistently build new relationships and networks, and continue to build existing relationships, by positioning yourself as trusted advisor to customers.
Develop strategic and operational account plans, and complete monthly reporting.
Contribute effectively to regular sales meetings and wider sales strategy.
Develop and maintain a pipeline of new opportunities, including maintaining CRM.
Represent CyberCX at company events as well as customer, industry and partner events.
Role-model a culture of learning and continuous improvement through completion of personal development, mentoring, coaching and industry specific training and certifications.
Skills & Qualifications
Qualification in business, commerce or similar (preferred but not essential).
Proven sales experience in B2B environments focused on cyber security or technology development.
Exceptional stakeholder engagement and communication skills with an ability to build credibility with senior leaders.
Excellent technical and analytical written and oral communication skills.
Experience working with customers and delivery teams to identify, shape and influence opportunities (e.g. Tenders/RFI/RFQ/RFP and Panel Contracts) and support new business development.
Strong client network and experience working with enterprise and government accounts.
Show experience with complex deal management.
Interested but don't meet every item listed above? If you're excited about this role but your experience doesn't align precisely, please still apply. You could be just the right person for this role and CyberCX. This role requires full working rights in New Zealand.
Great advantages for great people
The successful candidate will be offered a comprehensive salary package with access to great employee advantages such as:
Flexible hybrid working environment, a blend of office and WFH as it suits you and your team.
Fully subsidised Southern Cross Health Insurance (Wellbeing 2 plan) for yourself and available discounts for dependants.
Tools of the trade. Laptop, mobile device, and plan.
Birthday leave (yes please!), Mental Wellness day, Volunteer leave and 20 weeks' primary carer parental leave.
Corporate discounts on a huge variety of retail stores, health clubs and virtual gym classes through our partners.
Corporate memberships. Access resources, events, publications, and courses through groups such as CIS, CompTIA and Tech Women.
Plenty of CyberCX merch to choose from.
Be yourself. We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments to assist with your recruitment experience.
We take security seriously. We require all employees to complete background checks (including police and global sanction list checks) annually.
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Nominal Salary: To be agreed

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