Hi there! Thanks for stopping by
Are you actively looking for a new opportunity? Or just checking the market? Well you might just be in the right place!
We're looking for an Account Manager at Lightspeed, you're part of our APAC Retail team and you will be responsible for managing inbound sales for our retail stores based in the APAC market.
Your role will be working closely with a large range of merchants to build rapport, understand their objectives and ensure they're getting the best solution possible to help them achieve their goals.
What you'll be doing :
Act as a trusted Account Manager to customers who inquire about further Lightspeed offerings, to understand their requirements and provide solutions that add value to the customer, tailoring recommendations to the customers needs and preferences
Build trust and rapport and demonstrate active listening to support your focus of upselling and maximising account growth in every customer interaction
Guide qualifying customers through their upgrade path from basic platforms to more advanced platforms
Demonstrate software solutions to customers, from core POS products to modules and upgrades
Responsible for reactive upsell from inbound sales and expansion monthly recurring revenue
And a little bit of ..
Building strong retailer advocacy, increasing retail owners empathy and understanding throughout the company
Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren't strictly within the scope of your role
What you need to bring :
You will be stepping into a supportive and collaborative team who celebrate not only team but also individual success.
Experience in an account management, sales development representative or similar role carrying a sales quota
Understanding of solution-based consultative sales in a SaaS environment
Ability to use Salesforce.com and other technologies to manage and organise pipeline
Entrepreneurial approach; you work smarter not harder
Good time management with strong organisational skills
We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the Apply' button and give it a try!
What's in it for you?
Come live the Lightspeed experience...
Ability to do your job in a truly flexible environment;
Genuine career opportunities in a company that's creating new jobs everyday;
Work in a team big enough for growth but lean enough to make a real impact.
and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry :
Lightspeed share scheme (we are all owners)
Unlimited paid time off policy
Work remotely from anywhere in the world for up to 60 days per year
Flexible working policy
Health and wellness benefit of $500 per year
Mental health online platform and counselling & coaching services
Paid leave and assistance for new parents
Free LinkedIn Learning license
Paid Volunteer day
Complimentary breakfast and lunch options, along with fresh fruits, snacks, and beverages stocked in the office
Exciting events hosted regularly by our Auckland Culture Club
Secure, full-time parking facilities
Brand new office space located in Newmarket (Auckland)
Dog friendly environment
#J-18808-Ljbffr
