Want something more than sales in your Account Management role?
KDC/One - Swallowfield
It's an exciting time to join the team here at KDC/One Swallowfield. From our beginnings as a Somerset based chemist in the 1800's; to filling the first commercial aerosol in the UK, and far beyond. We are passionate about innovation, development and excellence, it's at the heart of what we do. As part of the KDC/One Group, we are the world's largest value added partner in the beauty and personal care space. Producing beautiful products for the world's largest brands. A global organisation that offers innovative, quality personal care products for our customers. We're proud to be part of one of the fastest growing global networks in the cosmetics and personal care industry. Our very own Wellington Site in Somerset is both the European Headquarters and the centre of excellence in aerosol manufacturing and premium liquid filling.
The Team
The commercial team are at the heart of what we do. As a contract manufacturer the commercial team manage the customer relationships, contract volumes and promote the business offering. From building effective relationships with internal and external key stakeholders, to managing new product introductions and problem solving; the commercial team have a strong understanding of the business capabilities and play to our strengths.
The Role
The Account Manager is more than just sales. Building strong and effective working relationships with internal and external stakeholders; the Account Manager represents our business to the customers in a changeable environment. Managing specific accounts to ensure customer confidence in the capability of the KDC/One Swallowfield offering, either with regular communications; or hosting customer visits and attending customer site visits. With a focus on managing customer orders and product launches to ensure on time and in full ordering through close effective relationships with the Operations, Supply Chain, Project Management and planning teams.
Culture
The hard-working and friendly commercial team work together creating a professional, supportive culture with a focus on delivering results for our customers while balancing inclusive and family-friendly practices.
What does a typical day look like?
You will use your strong interpersonal skills to develop and maintain strong stakeholder relationships; internally and externally.
You will use your organisational skills to prioritise and manage and identify customer needs and effectively manage deadlines.
You will use your IT skills to effectively enter and monitor budget vs forecast, volumes and margin under the guidance of senior commercial team to maximise profitability.
You will use your negotiation and stakeholder management skills to facilitate pricing and negotiation of products and new business development.
We'd love to talk to you if you have…
Excellent interpersonal skills: relationship building / key stakeholder management, etc.
Experience working with CRM/ SRP/ PPMS systems (SAP, etc).
Analytical with good problem solving skills.
Intermediate Excel (VLOOKUP, pivot tables, etc)/MS Office.
Strong organisational skills and ability to manage conflicting deadlines.
Strong negotiation skills for internal and external stakeholder management.
Ability to accurately problem solve and identify workable solutions to issues.
The good stuff
Here at KDC/One Swallowfield we want you to feel rewarded for a job well done. As well as a competitive salary we offer:
Generous holiday allowance plus bank holidays.
Employee Personal cover private health insurance.
On site staff shop offering heavily discounted products.
Free car parking on site.
Upgraded staff canteen and welfare facilities.
Generous colleague pension scheme.
Recommend a friend bonus.
Company sick pay.
Cycle to work scheme.
Technology purchase scheme.
Discounted cinema tickets.
Discounted high street and online retailer benefits portal.
Discounted gym membership.
And there's more!
Interested?
If you'd like to talk to us, click "apply" – we're looking forward to hearing from you.
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