Account Manager

THE ROLE: Be the main point of contact in all matters related to client needs and concernsStrengthen and build client relationships to achieve long-term partnershipsMaintain up to date, accurate client records, keeping track of any contract renewals or updatesWork closely with the sales team to develop strategic marketing plans and ensure that KPIs are metDevelop a deep understanding of the companies products and service offerings to better upsell and cross-sell to clientsAttend client meetingsProduce progress reports for clients and senior management within the organisationRegularly meet with team members to discuss progress and identify new ways to improve the businessABOUT YOU: ProactiveTeam playerNegotiating skillsProblem solverStrong communication/people skillsManagement experienceCompany and customer expertiseStrategic thinkingListening skills Time managementOrganisational skills/multi-tasking"As one of the world's largest employers, we believe in talent not labels, and focus on the diverse and unique skills our people bring. Our commitment to equal opportunity, inclusion, and diversity is part of our broader dedication to respecting fundamental human rights across our value chain. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued."

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